Re: [rt-users] Subjects of tickets getting changed to include subject tag

2009-01-07 Thread Jerrad Pierce
Does anyone have any clues as to what might be causing this? Nope. I've had it happen to. Some tickets seem to be persistently afflicted with this. I've manually gone in to correct the subject, and had it change again later into a monstrously long thing.

Re: [rt-users] Subjects of tickets getting changed to include subject tag

2009-01-07 Thread Steven Kreuzer
As far as I can tell, it doesn't appear that the subject was altered in any way. Just to confirm, I asked the person who sent in the email and they said they clicked reply, typed their response and did not change the subject I looked at the headers of the mail: Subject: Re: [RT - General