, 2015 7:47 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Ticket Links missing post upgrade/conversion to Oracle
4.2.11.
New tickets links, created post upgrade/conversion, are displayed correctly. It
is only the old ticket links are not displaying correctly.
Greg
-Original
On 17-11-2015 20:04, Hummer, Greg wrote:
>
>
> Good afternoon,
>
> I can confirm it is most likely due to an organization. The
> organization in our System Configuration prior to the
> Conversion/Upgrade matches the setting after. This was confirmed
> though googles “Inspect Element” feature.
>
>
:05 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Ticket Links missing post upgrade/conversion to Oracle
4.2.11.
What about new links after the upgrade? Are they displayed correctly?
Do 'select * from links where localbase=TICKETID'
and compare the base and target value of old
Greg
From: Aaron Guise [mailto:aa...@guise.net.nz]
Sent: Thursday, October 22, 2015 5:43 AM
To: Hummer, Greg
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Ticket Links missing post upgrade/conversion to Oracle
4.2.11.
Hi Greg,
This certainly sounds like a mismatch as Maik suggested.
i-hamburg.de]
> Sent: Friday, October 09, 2015 2:12 AM
> To: rt-users@lists.bestpractical.com
> Subject: Re: [rt-users] Ticket Links missing post upgrade/conversion to
> Oracle 4.2.11.
>
> Hey Greg,
>
> please check if your $Organization variable is set in RT_SiteConfig.pm
> It
.@uni-hamburg.de]
Sent: Friday, October 09, 2015 2:12 AM
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Ticket Links missing post upgrade/conversion to Oracle
4.2.11.
Hey Greg,
please check if your $Organization variable is set in RT_SiteConfig.pm
It must fit to the values of fiel
Hey Greg,
please check if your $Organization variable is set in RT_SiteConfig.pm
It must fit to the values of field "base" and "target" in table "links"
If your code snipped is correct then
Set( $Organization, 'example.com' );
best
Maik
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