Re: [rt-users] Ticket detail is not shown when create new ticket

[MYREN]

Hi Dustin,

Thank you for your suggestion. I reset the browser as advised but still it is 
not appear. Opening the create new ticket page on other laptop also not showing 
the ticket detail field.

Regards,
Sharizan

> On 24 Jun 2016, at 10:15 PM, Dustin Graves  wrote:
> 
> Hi Sharizan,
> 
> This looks like you have the RT 4.2.x version cached in your web browser. If 
> you do a hard reset to clear your cache and refresh it should work.
> 
> Thank you,
> Dustin
> 
>> On Jun 24, 2016, at 8:09 AM, Sharizan Sumuui  wrote:
>> 
>> Hi,
>> 
>> I have newly installed RT4.4.0 but text field for ticket detail is not 
>> appearing when I create new ticket.
>> Appreciate your expert advice on this abnormality.
>> 
>> 
>> Thank you
>> Regards,
>> Sharizan Sumuui
>> 
>> -
>> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
>> * Los Angeles - September, 2016
> 
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016

Re: [rt-users] Ticket detail is not shown when create new ticket

[Dustin Graves]

Hi Sharizan,

This looks like you have the RT 4.2.x version cached in your web browser. If 
you do a hard reset to clear your cache and refresh it should work.

Thank you,
Dustin

> On Jun 24, 2016, at 8:09 AM, Sharizan Sumuui  wrote:
> 
> Hi,
> 
> I have newly installed RT4.4.0 but text field for ticket detail is not 
> appearing when I create new ticket.
> Appreciate your expert advice on this abnormality.
> 
> 
> Thank you
> Regards,
> Sharizan Sumuui
> 
> -
> RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
> * Los Angeles - September, 2016

-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Los Angeles - September, 2016