Re: [rt-users] Using Markdown in RT?

2016-09-13 Thread Joop
On 9-9-2016 16:09, Alex Hall wrote:
> Hello list,
> Is there any way I can replace the default WISIWYG editor with a
> simple Markdown composition editor? I woouldn't want this for
> everyone, but for me, Markdown is far easier to deal with than the
> default editor. A few others in my company may also prefer it, and I
> wouldn't mind having the option available to anyone who prefers it. Is
> this possible?
RT uses ckedit for its richtext editor so this should probably work:
http://ckeditor.com/addon/markdown
Be sure to read the documentation about making LOCAL modifications to RT.

Joop

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Re: [rt-users] Using Markdown in RT?

2016-09-12 Thread Keith Creasy
I agree that this would be a wonderful extension. I use markdown a lot with 
other web-based apps.


Keith Creasy, Programmer and Technical Lead
American Printing House f/t Blind
Phone: 502.895.2405
Skype: keith537

From: rt-users [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of 
Barton Chittenden
Sent: Monday, September 12, 2016 8:38 AM
To: Alex Hall
Cc: rt-users
Subject: Re: [rt-users] Using Markdown in RT?

This is definitely a plugin that I would use... a *lot*.

On Fri, Sep 9, 2016 at 11:29 AM, Alex Hall 
<ah...@autodist.com<mailto:ah...@autodist.com>> wrote:
As long as I know it's not built in and buried in settings somewhere, I won't 
pursue it. I'll wait until things are working and I'm more comfortable before 
trying to make a plugin. :) Thanks.

On Fri, Sep 9, 2016 at 11:13 AM, Matt Zagrabelny 
<mzagr...@d.umn.edu<mailto:mzagr...@d.umn.edu>> wrote:
On Fri, Sep 9, 2016 at 9:43 AM, Alex Hall 
<ah...@autodist.com<mailto:ah...@autodist.com>> wrote:
> I've switched my own account to use that simple editor, but does it already
> handle Markdown syntax? If not, is there a plugin or setting to enable such
> support?
>

It does not natively handle MD. A quick google did not yield any MD
extensions for RT.

It looks like there are JS MD editors - though I am not sure how much
effort it would take to make an extension that uses them. Perhaps just
a jquery call to change the textarea.

-m



--
Alex Hall
Automatic Distributors, IT department
ah...@autodist.com<mailto:ah...@autodist.com>

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RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Boston - October 24-26
* Los Angeles - Q1 2017

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RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Boston - October 24-26
* Los Angeles - Q1 2017

Re: [rt-users] Using Markdown in RT?

2016-09-12 Thread Barton Chittenden
This is definitely a plugin that I would use... a *lot*.

On Fri, Sep 9, 2016 at 11:29 AM, Alex Hall  wrote:

> As long as I know it's not built in and buried in settings somewhere, I
> won't pursue it. I'll wait until things are working and I'm more
> comfortable before trying to make a plugin. :) Thanks.
>
> On Fri, Sep 9, 2016 at 11:13 AM, Matt Zagrabelny 
> wrote:
>
>> On Fri, Sep 9, 2016 at 9:43 AM, Alex Hall  wrote:
>> > I've switched my own account to use that simple editor, but does it
>> already
>> > handle Markdown syntax? If not, is there a plugin or setting to enable
>> such
>> > support?
>> >
>>
>> It does not natively handle MD. A quick google did not yield any MD
>> extensions for RT.
>>
>> It looks like there are JS MD editors - though I am not sure how much
>> effort it would take to make an extension that uses them. Perhaps just
>> a jquery call to change the textarea.
>>
>> -m
>>
>
>
>
> --
> Alex Hall
> Automatic Distributors, IT department
> ah...@autodist.com
>
> -
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Boston - October 24-26
> * Los Angeles - Q1 2017
>
-
RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Boston - October 24-26
* Los Angeles - Q1 2017

Re: [rt-users] Using Markdown in RT?

2016-09-09 Thread Alex Hall
As long as I know it's not built in and buried in settings somewhere, I
won't pursue it. I'll wait until things are working and I'm more
comfortable before trying to make a plugin. :) Thanks.

On Fri, Sep 9, 2016 at 11:13 AM, Matt Zagrabelny  wrote:

> On Fri, Sep 9, 2016 at 9:43 AM, Alex Hall  wrote:
> > I've switched my own account to use that simple editor, but does it
> already
> > handle Markdown syntax? If not, is there a plugin or setting to enable
> such
> > support?
> >
>
> It does not natively handle MD. A quick google did not yield any MD
> extensions for RT.
>
> It looks like there are JS MD editors - though I am not sure how much
> effort it would take to make an extension that uses them. Perhaps just
> a jquery call to change the textarea.
>
> -m
>



-- 
Alex Hall
Automatic Distributors, IT department
ah...@autodist.com
-
RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Boston - October 24-26
* Los Angeles - Q1 2017

Re: [rt-users] Using Markdown in RT?

2016-09-09 Thread Matt Zagrabelny
On Fri, Sep 9, 2016 at 9:43 AM, Alex Hall  wrote:
> I've switched my own account to use that simple editor, but does it already
> handle Markdown syntax? If not, is there a plugin or setting to enable such
> support?
>

It does not natively handle MD. A quick google did not yield any MD
extensions for RT.

It looks like there are JS MD editors - though I am not sure how much
effort it would take to make an extension that uses them. Perhaps just
a jquery call to change the textarea.

-m
-
RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Boston - October 24-26
* Los Angeles - Q1 2017


Re: [rt-users] Using Markdown in RT?

2016-09-09 Thread Alex Hall
I've switched my own account to use that simple editor, but does it already
handle Markdown syntax? If not, is there a plugin or setting to enable such
support?

On Fri, Sep 9, 2016 at 10:20 AM, Matt Zagrabelny  wrote:

> On Fri, Sep 9, 2016 at 9:09 AM, Alex Hall  wrote:
> > Hello list,
> > Is there any way I can replace the default WISIWYG editor with a simple
> > Markdown composition editor? I woouldn't want this for everyone, but for
> me,
> > Markdown is far easier to deal with than the default editor. A few
> others in
> > my company may also prefer it, and I wouldn't mind having the option
> > available to anyone who prefers it. Is this possible?
>
> Under user preferences one can disable the WYSIWYG editor - and thus
> use a regular textarea box.
>
> -m
>



-- 
Alex Hall
Automatic Distributors, IT department
ah...@autodist.com
-
RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Boston - October 24-26
* Los Angeles - Q1 2017

Re: [rt-users] Using Markdown in RT?

2016-09-09 Thread Matt Zagrabelny
On Fri, Sep 9, 2016 at 9:09 AM, Alex Hall  wrote:
> Hello list,
> Is there any way I can replace the default WISIWYG editor with a simple
> Markdown composition editor? I woouldn't want this for everyone, but for me,
> Markdown is far easier to deal with than the default editor. A few others in
> my company may also prefer it, and I wouldn't mind having the option
> available to anyone who prefers it. Is this possible?

Under user preferences one can disable the WYSIWYG editor - and thus
use a regular textarea box.

-m
-
RT 4.4 and RTIR training sessions, and a new workshop day! 
https://bestpractical.com/training
* Boston - October 24-26
* Los Angeles - Q1 2017