Re: [rt-users] View dashboard of another user who's searches depend on __CurrentUser__

2016-01-27 Thread Woody - Wild Thing Safaris
Hi, Another option would be "LastUpdatedByGroup" in a similar fashion to OwnerGroup - though it looks like OwnerGroup is for Roles, and LastUpdatedBy isn't a Role i don't think. w. On 25/01/16 20:29, Woody - Wild Thing Safaris wrote: HI Sally, Thanks for your input. My overall goal is

Re: [rt-users] View dashboard of another user who's searches depend on __CurrentUser__

2016-01-25 Thread Woody - Wild Thing Safaris
HI Sally, Thanks for your input. My overall goal is to make it easy for another team member to take over another's work while they are away. Since each person is using the same dashboard all based on __CurrentUser__, only someone logged in as user X can see user X's tickets. Your idea of

Re: [rt-users] View dashboard of another user who's searches depend on __CurrentUser__

2016-01-21 Thread Sally Ainsley
Hi Woody Not sure what your overall goal is however I have put our staff into GROUPS based on the teams they are in. We then have searches that are for _CurrentUser_ as well as other searches that are based on OWNERGROUP = x. We then have saved searches visible to each GROUP so that