Re: [rt-users] charset troubles

2015-05-10 Thread Emmanuel Dreyfus
Emmanuel Dreyfus m...@netbsd.org wrote:

 After upgrading to RT 4.2.10, the problem vanished when updating tickets
 on the web interface, but it still exists when creating a new ticket
 from the web interface.

The problem is still there with RT 4.2.11.
Hints on how to fix it would be welcome.

-- 
Emmanuel Dreyfus
http://hcpnet.free.fr/pubz
m...@netbsd.org


Re: [rt-users] charset troubles

2015-05-04 Thread Emmanuel Dreyfus
On Fri, May 01, 2015 at 05:53:58PM +0200, Emmanuel Dreyfus wrote:
 PostgreSQL 9.4.1. And p5-DBD-postgresql-3.5.1 was missing in my list.

I may be able to debug some of it, but I would need some hints: where
is the attachment supposed to be converted into quited-printable? 
It happens through Ticket/Update.html but not through Ticket/Create.html

The difference should not be that hard to spot.

-- 
Emmanuel Dreyfus
m...@netbsd.org


Re: [rt-users] charset troubles

2015-05-01 Thread Emmanuel Dreyfus
Alex Vandiver ale...@bestpractical.com wrote:

 Which database?  In your original mail, you said:
 
  p5-DBD-mysql-4.031
  [...]
  postgresql-9.4.1
 
 Which database are you using?

PostgreSQL 9.4.1. And p5-DBD-postgresql-3.5.1 was missing in my list.

-- 
Emmanuel Dreyfus
http://hcpnet.free.fr/pubz
m...@netbsd.org


Re: [rt-users] charset troubles

2015-05-01 Thread Alex Vandiver
On Fri, 1 May 2015 10:01:02 +0200 m...@netbsd.org (Emmanuel Dreyfus)
wrote:
 In database, I have in both cases

Which database?  In your original mail, you said:

 p5-DBD-mysql-4.031
 [...]
 postgresql-9.4.1

Which database are you using?
 - Alex


Re: [rt-users] charset troubles

2015-05-01 Thread Emmanuel Dreyfus
Emmanuel Dreyfus m...@netbsd.org wrote:

 The generated HTML for creating and updating looks similar, hence I
 assume it is the server-side handling that differ.

In database, I have in both cases
contenttype: text/plain
contentencoding: quoted-printable

An attachment that displays correctly (added by updating the ticket on
the web) indeed contains quoted-printable data: 
content: rh=C3=A2=C3=A2=C3=A2

An attachment that does not display correctly (added at ticket creation
on the web) is not in quoted-printable:
content: rhâââ

-- 
Emmanuel Dreyfus
http://hcpnet.free.fr/pubz
m...@netbsd.org


Re: [rt-users] charset troubles

2015-04-30 Thread Alex Vandiver
On Thu, 30 Apr 2015 21:08:00 +0200 m...@netbsd.org (Emmanuel Dreyfus)
wrote:
 I just upgraded Apache to 2.4 and RT to latest 3.8

RT 3.8 reached end-of-life over a year ago.  No release of Apache 2.4
had been made before RT 3.8 was in critical security releases only.
I'm unsurprised that there are incompatibilities between the two.

Please upgrade to a supported version of RT.  The unmaintained 3.8
series also now has disclosed security vulnerabilities against it.
 - Alex


Re: [rt-users] charset troubles

2015-04-30 Thread Emmanuel Dreyfus
Alex Vandiver ale...@bestpractical.com wrote:

 Please upgrade to a supported version of RT.

After upgrading to RT 4.2.10, the problem vanished when updating tickets
on the web interface, but it still exists when creating a new ticket
from the web interface.

The generated HTML for creating and updating looks similar, hence I
assume it is the server-side handling that differ.




-- 
Emmanuel Dreyfus
http://hcpnet.free.fr/pubz
m...@netbsd.org