Ok, I'm inching closer. I found out that it works if I run it from the
command line, but not when sendmail fires it off. (This probably gave
me the false sense that it worked by switching to HTTP.)
I turned on debug level logging in RT. It logged a bunch of stuff when
run from the command
Figured it out. I created a catch-all address in virtusertable. Unknown
to me, virtusertable gets processed before aliases, so it was hitting
the catch-all and never made it to aliases.
Joseph D. Wagner
On 09/06/2015 12:13 PM, Alex Vandiver wrote:
On Sun, Sep 06, 2015 at 12:31:28AM -0700,
On Sat, Sep 05, 2015 at 11:22:48PM -0700, Joseph D. Wagner wrote:
> I had apache set to allow rt over https only. Trying over http would fail.
>
> rt-mailgate was working perfectly fine over https when using
> "--action correspond". However, when using "--action comment", it
> fails saying it
Here it is. I left everything intact except the url.
prc:"|/usr/bin/rt-mailgate --queue 'Performance Review'
--action correspond --url https://./rt;
prc-staff: "|/usr/bin/rt-mailgate --queue 'Performance Review'
--action comment--url https://./rt;
Joe
On Sun, Sep 06, 2015 at 12:31:28AM -0700, Joseph D. Wagner wrote:
> Here it is. I left everything intact except the url.
> [snip]
Those look fine. Double-check that you have not multiply-defined
prc-staff elsewhere in aliases, and that you've run `newaliases`.
Short of that, my only suggestion