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HI,
Hope
you are doing great!
This
is Harry from Dynamic Enterprise Solutions. We have urgent requirement with one
of our Direct clients (No hidden Layers) , please review below job description
and let me know your interest
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Position
ID
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Job
Title
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Location
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Duration
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DYESJP000155711
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Validation
Tester (CSV + QA)
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North Chicago,
IL
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12 Months+
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DYESJP00015708
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Service
Operations Manager
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North Chicago,
IL
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12 Months+
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DYESJP00015702
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Data Security Architect
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North Chicago,
IL
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6 Months+
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Position ID: DYESJP00015711
Title: Validation Tester (CSV + QA)
# of Positions Requested: 4
Contract: 1 year to start with possible extension
Location: North Chicago, IL
Locals Only (Hybrid Remote 3-4 days onsite for
week)
Additional
nice to have of experience with qTest Manager
and/or Tosca automated testing.
Description Details
Develop and manage GxP system lifecycle documentation, including Validation
Plans, Testing Protocols, Traceability Matrix, Validation Reports
Work closely and communicate with project teams to analyze requirements and
build test protocols
Author and execute test protocols to support computer system validation using
HP Quality Center
Document bugs/defects using HP Quality Center
Follow FDA 21 CFR Part 11 regulations, GxP regulations,
Pharmaceutical Client policies/ procedures, GAMP5 best
practices
Proficient in the use of HP Quality Center
Communicate issues that could impact scope or timeline to validation team
leadership
Complete all assigned training prior to due dates
Is detail oriented
Works under general supervision; typically reports to a manager
Enter project task time in Clarity
Requires a bachelor's degree and 4-7 years of experience
Expected to be on site in Lake County (Monday-Thursday, Friday Flexible)
Work Schedule: Core hours between 8am and 5pm
Discovery Questions
Reason for opening: Team structure change
Interview Process
1 Round of interviews, a 30 minute Teams video Interview with Lori
Position
ID: DYESJP00015708
Title: Service Operations Manager
Location: North Chicago, IL
Duration: 12 Months+
Locals Only (Hybrid Remote 3-4 days onsite for
week)
1 JOB PURPOSE
The Service Operations Manager role maintains accountability for confirming
that the appropriate production processes and quality metrics are in place for
all of Pharmaceutical Clients applications. This role will maintain
accountability for providing governance and oversight for all critical and
non-critical production services including: Incident, Problem, Demand, Change,
Deployment, Release, Service Transition, Audit, Validation and Compliance and
Disaster Recovery for all applications. The role will also provide additional
guidance and oversight around the prioritization for the execution of
Application Maintenance and Support and Minor Enhancement activities.
2 RESPONSIBILITIES
Responsible for overall operations and governance of Applications within the
Application Center of Excellence that are under the area of responsibility.
Establish and maintain collaborative working relationship with functional
counterparts in the business and cross-functional IT leads in the enterprise
organization to manage Application Maintenance and Support activities, processes
and operations.
Serve as the initial contact point for audit activities in Application Center
of Excellence for applications that are under area of responsibility.
Manage and certify compliance with the Change, Release, Deployment and other
Service Transition processes.
Function as overall governance lead to ensure common practices and processes
across all applications within the center of excellence that are under the area
of responsibility.
Accountable for driving the service provider engagement for the applications
under the area of responsibility in collaboration with outsourcing Center of
Excellence and Technology Domain teams to improve overall service provider
performance.
Responsible for the overall Demand, Budget & Resource management for applications
under the area of responsibility. Interact with the business users, Technology
Domain team and Infrastructure team to understand and prioritize minor
enhancements demand and drive the enhancements with the service provider.
Serve as secondary Pharmaceutical Client contact point and secondary level of
escalation for Incidents and Problems. Assists with the prioritization and
escalation of system recovery issues with the Service Provider,
Cross-functional teams, Technology Domain teams and Infrastructure teams.
Help manage the relationship with vendors to ensure superior service delivery
for all application maintenance and support activities.
Monitor workload of staff to ensure team members are consistently managed and
challenged.
Work with Human Resources to define and implement programs to address changes
in resourcing, career mobility, career development and reward / recognition
initiatives.
3 ROLES
Interact with the Infrastructure team and Technology Domain team to provide end
to end reporting of Application environment health including: Availability,
Performance, Change Management and overall environmental health.
Maintains final accountability for certifying that all Service Transition
processes are successfully executed.
Manages budgets, costs and resources.
Serve as the initial point of contact to Technology Domain teams and business
partners for critical issues related to Application Maintenance and Support
services.
Conduct frequent and formal meetings with key business partners to review /
discuss overall application performance for the specific functional areas under
responsibility.
Present Service Level Agreements and cost metrics to the Technology Domains
following the pre-defined Governance structure. Present continuous improvement
plans and vendor performance metrics.
Continually improve working relationship with the business and other senior IT
Leadership.
Work with Technology Domain teams to communicate overall technology capacity
related to business priorities for the specific business services / processes
under responsibility.
Review and approve the key Service Provider personnel changes and support
windows.
Partakes in vendor performance meetings and operational reviews.
Contributes to the development of new or the refinement of existing critical
Service Operations and/or Service Transition processes.
Promote teamwork, within own group and across technology.
Actively participate in HR performance measurement processes.
Play significant role in performance management, overseeing or actually writing
appraisals, giving feedback and helping staff design their career development
plans.
Work with Technology Domain team and Center of Excellence to help establish,
define and negotiate Service Level Agreements. Will actively negotiate daily
operational performance trade-offs based for critical ad-hoc requests.
4 QUALIFICATIONS
Bachelor degree in Information Technology, Computer Science or Computer
Engineering.
Minimum of 10 years of combined experience in Information Technology.
5 PREFERRED QUALIFICATIONS
Masters degree in Business Administration, Computer Science or Computer
Engineering.
Proven experience with Application outsourcing and terminology such as Minor Enhancements,
ARCs/RRCs, Service Level Management and Vendor Management.
Experience with Software Development Lifecycle (SDLC) methodologies.
Knowledge of (could be a platform or a vertical such as Oracle, or Life
Sciences Pharmaceutical Research and Development or Financial application
technologies, etc.).
Ability to prioritize and multi-task.
Experience managing people, including HR responsibilities.
Experience managing budgets.
Strong problem resolution skills.
Proven experience with ITIL, specifically Incident and Problem management as
well as Continuous Improvement Planning (CIP), Demand and Release and
Deployment Management.
ITIL Foundation Certification.
ITIL Intermediate Certification in Service Operations.
Experience developing and implementing Operating Level Agreements (OLAs).
Demonstrated ability to coordinate cross-functional teams towards task
completion.
Experience with Service Operations in a global, multi-sourced
Position
ID: DYESJP00015702
Title: Data Security
Location: North Chicago, IL
Duration: 6 Months+
Locals Only (Hybrid Remote 3-4 days onsite for
week)
Description:
Develops
and achieves discipline strategy in alignment with functional goals and key
business objectives. Collaborates with experts within function to integrate
technical objectives into activities associated with accelerated development of
new/improved products or technology.
Advances technical expertise within function. Proactively demonstrates
leadership by advising and sharing knowledge and expert opinions with
subordinates, peers, and senior management. Mentors and trains functional
colleagues and assesses current and emerging business challenges enabling
functional goal achievement.
Ensures quality and effectiveness of major project plans within function
through sound design, early risk assessments, and implementation of fallback
strategies.
Sources and identifies emerging scientific and technological trends from
multiple internal and external sources and assess relevance. Integrates trends
into functional short-term objectives. Advances crossdiscipline technology and
direction through generation of data.
Applies imagination and innovation by creating, inventing, and implementing new
or better approaches, alternatives and breakthrough ideas that are valued by
customers within the function.
Shapes relationships with affiliates, subsidiaries, vendors, and industry peers
in accordance with Pharmaceutical Client Values, Vendor Management Office, and
Purchasing to further the mission, vision and goals of the organization.
Responsible for adherence to corporate standards regarding applicable Corporate
and Divisional Policies, including code of conduct, safety, GxP compliance, and
data security.
Thanks & Regards
Harry John
Dynamic Enterprise Solutions Inc
1801 Hicks Rd, unit A
Rolling Meadows, IL -60008
(847) 719-7902 / 224-635-0898
Email: ha...@dynamic-enterprise.net
jsol...@dynamic-enterprise.net
www.Dynamic-enterprise.net
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