Hi,


Hope you are doing great,

This is* Hilton *from *ASK Staffing.* Please see the requirement below and
if you have any candidate who are willing to relocate or looking for new
project please share resume at hilt...@askstaffing.com


*Position: Remedy Consultant*

*Location: Atlanta GA – 30318*

*Duration: 6 Months*



*Job Summary*

Smart IT/ARS application development, integration and customization of
requirements in fully integrated environment including SRM, Middleware,
Portal along with fixing the product bugs. ITSM Implementation,
Configuration and Customization of SmartIT.

*Job Description:*

•A minimum of 6 years of overall IT experience
•Minimum 4 Years of experience in BMC Remedy/ BMC ITSM.  Strong Knowledge
of Work Flow
•Experience in Implementation of ITSM Modules: Incident Management, Problem
Management, Change Management, Service Request Management and
SLM
•Very strong ARS and ITSM skills in the areas of Installation,
Configuration, Customization, and Integration with third party tools
•Strong hands on experience in Web Service integrations OOTB & Extensions.
•Experience in building and maintaining CMDB/CMS Tools
•Hands On Experience in Version Upgrade
•Asset Management Module Knowledge
•ITIL v3 Foundation certification (Good to have)
•Expertise in working with BMC Remedy On Demand (SaaS) platform
•Experience in ITSM using Service Now will be an added advantage
•Experienced in basic database skills such as queries & joins
•Strong knowledge of software development methodologies and best design
practices
•Strong verbal and written communication
•Strong Problem solving skills.

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