[sage-support] Re: Sage Crash Report: `TypeError` upon startup (Sage 9.0.0)

2020-08-03 Thread Matthias Koeppe 
Problems with the Ubuntu packaging should be reported as an Ubuntu bug.

On Sunday, August 2, 2020 at 11:31:57 PM UTC-7, Samuel Tang wrote:
>
> Hi,
>
> Thanks for your quick response. I am running on Ubuntu 20.04, and 
> installed Sagemath via `sudo apt-get install sagemath`.
> From what I recorded, it was Sage 9.0 on Python 3.8.2 since I've installed 
> Ubuntu (in early July The version are consistent on Sage and Python when I 
> referred just now:
>
> ```
> $ sage --version
> SageMath version 9.0, Release Date: 2020-01-01
>
> $ python --version
> Python 3.8.2
> ```
>
> Since I was using Sage in a daily basis in the previous week, so I think 
> I've triggered something lately causing the problem.
> Moreover I found an entry from /var/log/dpkg.log.1 that may cause the 
> problem (unsure about that).
>
> ```
> 2020-07-30 11:52:47 upgrade python3-distupgrade:all 1:20.04.21 1:20.04.23
> 2020-07-30 11:52:47 status half-configured python3-distupgrade:all 
> 1:20.04.21
> 2020-07-30 11:52:47 status unpacked python3-distupgrade:all 1:20.04.21
> 2020-07-30 11:52:47 status half-installed python3-distupgrade:all 
> 1:20.04.21
> 2020-07-30 11:52:48 status unpacked python3-distupgrade:all 1:20.04.23
> ```
>
> Should I downgrade my Python version to see if Sage could start up 
> properly? Thanks much!
> slelievre在 2020年8月3日星期一下午1:57:05 [UTC+8]寫道：
>
>> Le lundi 3 août 2020 05:31:01 UTC+2, Samuel Tang a écrit :
>>>
>>> Hi team,
>>>
>>> This issue happened to me just one day ago.
>>>
>>> I am aware of https://trac.sagemath.org/ticket/18492 and
>>>
>> https://www.mail-archive.com/debian-b...@lists.debian.org/msg1671690.html 
>>> 
>>>
>> as they have the same TypeError, but I think that is not my case.
>>>
>>> Thanks for the help in advance!
>>>
>>
>> Hi Samuel,
>>
>> Did you just install Sage? Probably not or you would have installed
>> either Sage 9.1 or Sage 9.2.beta7.
>>
>> More likely, did you have Sage installed on your computer for a while,
>> via some package manager, and working well, and did you just upgrade
>> the system Python from Python 3.7.x to Python 3.8.x?
>>
>> Python 3.8.x is not supported yet, we're slowly getting there, see:
>>
>> - Sage Trac ticket 27754
>>   Upgrade: Python 3.8.5
>>   https://trac.sagemath.org/ticket/27754
>>
>> For more support, what is your OS and how did you install Sage?
>>
>>

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[sage-support] Re: Sage Crash Report: `TypeError` upon startup (Sage 9.0.0)

2020-08-03 Thread Samuel Tang 
Hi,

Thanks for your quick response. I am running on Ubuntu 20.04, and installed 
Sagemath via `sudo apt-get install sagemath`.
>From what I recorded, it was Sage 9.0 on Python 3.8.2 since I've installed 
Ubuntu (in early July The version are consistent on Sage and Python when I 
referred just now:

```
$ sage --version
SageMath version 9.0, Release Date: 2020-01-01

$ python --version
Python 3.8.2
```

Since I was using Sage in a daily basis in the previous week, so I think 
I've triggered something lately causing the problem.
Moreover I found an entry from /var/log/dpkg.log.1 that may cause the 
problem (unsure about that).

```
2020-07-30 11:52:47 upgrade python3-distupgrade:all 1:20.04.21 1:20.04.23
2020-07-30 11:52:47 status half-configured python3-distupgrade:all 
1:20.04.21
2020-07-30 11:52:47 status unpacked python3-distupgrade:all 1:20.04.21
2020-07-30 11:52:47 status half-installed python3-distupgrade:all 1:20.04.21
2020-07-30 11:52:48 status unpacked python3-distupgrade:all 1:20.04.23
```

Should I downgrade my Python version to see if Sage could start up 
properly? Thanks much!
slelievre在 2020年8月3日星期一下午1:57:05 [UTC+8]寫道：

> Le lundi 3 août 2020 05:31:01 UTC+2, Samuel Tang a écrit :
>>
>> Hi team,
>>
>> This issue happened to me just one day ago.
>>
>> I am aware of https://trac.sagemath.org/ticket/18492 and
>>
> https://www.mail-archive.com/debian-b...@lists.debian.org/msg1671690.html 
>> 
>>
> as they have the same TypeError, but I think that is not my case.
>>
>> Thanks for the help in advance!
>>
>
> Hi Samuel,
>
> Did you just install Sage? Probably not or you would have installed
> either Sage 9.1 or Sage 9.2.beta7.
>
> More likely, did you have Sage installed on your computer for a while,
> via some package manager, and working well, and did you just upgrade
> the system Python from Python 3.7.x to Python 3.8.x?
>
> Python 3.8.x is not supported yet, we're slowly getting there, see:
>
> - Sage Trac ticket 27754
>   Upgrade: Python 3.8.5
>   https://trac.sagemath.org/ticket/27754
>
> For more support, what is your OS and how did you install Sage?
>
>

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[sage-support] Re: Sage Crash Report: `TypeError` upon startup (Sage 9.0.0)

2020-08-02 Thread slelievre 
Le lundi 3 août 2020 05:31:01 UTC+2, Samuel Tang a écrit :
>
> Hi team,
>
> This issue happened to me just one day ago.
>
> I am aware of https://trac.sagemath.org/ticket/18492 and
>
https://www.mail-archive.com/debian-bugs-dist@lists.debian.org/msg1671690.html
>
as they have the same TypeError, but I think that is not my case.
>
> Thanks for the help in advance!
>

Hi Samuel,

Did you just install Sage? Probably not or you would have installed
either Sage 9.1 or Sage 9.2.beta7.

More likely, did you have Sage installed on your computer for a while,
via some package manager, and working well, and did you just upgrade
the system Python from Python 3.7.x to Python 3.8.x?

Python 3.8.x is not supported yet, we're slowly getting there, see:

- Sage Trac ticket 27754
  Upgrade: Python 3.8.5
  https://trac.sagemath.org/ticket/27754

For more support, what is your OS and how did you install Sage?

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