Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)
Well, looks like an embarrassing (and weird) error: could you please try the trunk version of scanbd now? Am 03.06.2015 um 16:18 schrieb Greg Kontos: Thank you, Wilhelm. I appreciate you looking into this issue. I tried commenting out the paperload and paperunload actions, which still led to the same behavior where the process dies on startup. I went an extra step and also commented out the entire scanner specific fujitsu conf file within the main scanbd.conf file. Unfortunately, I still see the same behavior on startup. :) I'm pretty lucky to have multiple scanners to test with. If there are tests you would like me to run, just shout. Thanks again, Greg Greg Kontos LIMS Integration Specialist Innovative Diagnostic Laboratory 8751 Park Central Drive, Suite 200 Richmond, VA 23227 Phone: (804) 261-3340 ext.1846 Cell Phone: Fax: (804) 515-7291 mailto:gkon...@myinnovativelab.com Visit our website: http://www.myinnovativelab.com CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it contain confidential and/or privileged information meant for the listed recipient(s) only. You may not distribute or share this correspondence without written authorization from the above author. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notify me by reply e-mail and destroy the original transmission and its attachments without saving them in any manner. -Original Message- From: Wilhelm [mailto:wilhelm.me...@fh-kl.de] Sent: Wednesday, June 03, 2015 1:38 AM To: Greg Kontos; sane-devel@lists.alioth.debian.org Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded) Hi Greg, do you need the paperload or paperunload action? If not, please remove them from the config file, if yes, then give them a correct script name. With this changes, please give me the full startup log with debug level 7. Thanks, Wilhelm Am 02.06.2015 um 17:31 schrieb Wilhelm: Hi Greg, thank you for your patience! I have some ideas where to look for this type of error, but unfortunately not enough time to do so. And I don't have access to more than one scanner at the moment :-( But please stay tuned ... Thanks, Wilhelm Am 02.06.2015 um 14:35 schrieb Greg Kontos: Hi Wilhelm, I'm following up to see if you have any thoughts or advice regarding the trouble with running multiple scanners? Thanks, Greg Greg Kontos LIMS Integration Specialist Innovative Diagnostic Laboratory 8751 Park Central Drive, Suite 200 Richmond, VA 23227 Phone: (804) 261-3340 ext.1846 Cell Phone: Fax: (804) 515-7291 mailto:gkon...@myinnovativelab.com Visit our website: http://www.myinnovativelab.com CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it contain confidential and/or privileged information meant for the listed recipient(s) only. You may not distribute or share this correspondence without written authorization from the above author. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notify me by reply e-mail and destroy the original transmission and its attachments without saving them in any manner. -Original Message- From: Wilhelm [mailto:wilhelm.me...@fh-kl.de] Sent: Friday, May 22, 2015 12:15 AM To: Greg Kontos; sane-devel@lists.alioth.debian.org Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded) Hi Greg, please post the scanbd.conf and all the included config files (e.g. fujitsu.conf, ...), Am 21.05.2015 um 15:59 schrieb Greg Kontos: Thank you, Wilhelm. The attached zip contains log files with debug level 7. The file syslog_20150521 shows the process exiting. The file syslog_start_20150521 shows the process starting properly with paper loaded into the scanners. I have also included - the *.script files referenced in the scanbd.conf file. - scanbd is the config file from /etc/default/scanbd - scanbd.service is the systemctl file from /lib/systemd/system/scanbd.service Let me know if there are any more files or test cases that I can run to help troubleshoot this issue. Regards, G Kontos Greg Kontos LIMS Integration Specialist Innovative Diagnostic Laboratory 8751 Park
Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded)
Thank you, Wilhelm. I appreciate you looking into this issue. I tried commenting out the paperload and paperunload actions, which still led to the same behavior where the process dies on startup. I went an extra step and also commented out the entire scanner specific fujitsu conf file within the main scanbd.conf file. Unfortunately, I still see the same behavior on startup. :) I'm pretty lucky to have multiple scanners to test with. If there are tests you would like me to run, just shout. Thanks again, Greg Greg Kontos LIMS Integration Specialist Innovative Diagnostic Laboratory 8751 Park Central Drive, Suite 200 Richmond, VA 23227 Phone: (804) 261-3340 ext.1846 Cell Phone: Fax: (804) 515-7291 mailto:gkon...@myinnovativelab.com Visit our website: http://www.myinnovativelab.com CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it contain confidential and/or privileged information meant for the listed recipient(s) only. You may not distribute or share this correspondence without written authorization from the above author. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notify me by reply e-mail and destroy the original transmission and its attachments without saving them in any manner. -Original Message- From: Wilhelm [mailto:wilhelm.me...@fh-kl.de] Sent: Wednesday, June 03, 2015 1:38 AM To: Greg Kontos; sane-devel@lists.alioth.debian.org Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded) Hi Greg, do you need the paperload or paperunload action? If not, please remove them from the config file, if yes, then give them a correct script name. With this changes, please give me the full startup log with debug level 7. Thanks, Wilhelm Am 02.06.2015 um 17:31 schrieb Wilhelm: Hi Greg, thank you for your patience! I have some ideas where to look for this type of error, but unfortunately not enough time to do so. And I don't have access to more than one scanner at the moment :-( But please stay tuned ... Thanks, Wilhelm Am 02.06.2015 um 14:35 schrieb Greg Kontos: Hi Wilhelm, I'm following up to see if you have any thoughts or advice regarding the trouble with running multiple scanners? Thanks, Greg Greg Kontos LIMS Integration Specialist Innovative Diagnostic Laboratory 8751 Park Central Drive, Suite 200 Richmond, VA 23227 Phone: (804) 261-3340 ext.1846 Cell Phone: Fax: (804) 515-7291 mailto:gkon...@myinnovativelab.com Visit our website: http://www.myinnovativelab.com CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it contain confidential and/or privileged information meant for the listed recipient(s) only. You may not distribute or share this correspondence without written authorization from the above author. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notify me by reply e-mail and destroy the original transmission and its attachments without saving them in any manner. -Original Message- From: Wilhelm [mailto:wilhelm.me...@fh-kl.de] Sent: Friday, May 22, 2015 12:15 AM To: Greg Kontos; sane-devel@lists.alioth.debian.org Subject: Re: [sane-devel] Scanbd fails to start with multiple scanners (and no paper loaded) Hi Greg, please post the scanbd.conf and all the included config files (e.g. fujitsu.conf, ...), Am 21.05.2015 um 15:59 schrieb Greg Kontos: Thank you, Wilhelm. The attached zip contains log files with debug level 7. The file syslog_20150521 shows the process exiting. The file syslog_start_20150521 shows the process starting properly with paper loaded into the scanners. I have also included - the *.script files referenced in the scanbd.conf file. - scanbd is the config file from /etc/default/scanbd - scanbd.service is the systemctl file from /lib/systemd/system/scanbd.service Let me know if there are any more files or test cases that I can run to help troubleshoot this issue. Regards, G Kontos Greg Kontos LIMS Integration Specialist Innovative Diagnostic Laboratory 8751 Park Central Drive, Suite 200 Richmond, VA 23227 Phone: (804) 261-3340 ext.1846 Cell Phone: Fax: (804) 515-7291 mailto:gkon...@myinnovativelab.com Visit our website: http://www.myinnovativelab.com CONFIDENTIALITY
