Dear Associates,

Hope you are doing great!

*Please reply to **recruite...@exatechinc.com <recruite...@exatechinc.com> *


This is Ali Ahmed from Exatech Inc. We have an immediate need for below
mention requirement, if you feel that you are a perfect match to this
requirement, please forward your most updated resume along with the best
time and number to carry out further discussions.


Looking forward to hear from you...


*Role: Business Analyst with ServiceNow*

*Location: Los Angeles, CA*

*Duration: 8+ Months*

*Rate: $/hr on C2C All Incl.*


*Responsibilities:*

·         Collect, review, analyze, manage, system and user requirements
from business users.

·         Work with the business & technical teams to clarify functional
requirements.

·         Document detailed proposals, functional & data business
requirements, process flows, use cases, information needs, test scenarios,
and obtain functional design specification approvals.

·         Manage the UAT process by performing smoke testing, test case
validation, and obtaining business approvals on UAT for scheduled
deployments.

·         Serve as a liaison to other teams in planning, coordination,
development and deployment of multi-team enhancement or projects.

·         Ensures delivery of project and enhancement requirements meet the
requirements defined by the business customer.

·         Accountable for ensuring training needs are met for new or
existing applications.


*Required Skills:*

·         Proficient in developing requirements definition, functional
specifications, test scenarios/scripts, data models and business procedures.

·         Strong process flow and diagramming skills (Visio application).

·         Ability to facilitate business requirements and design review
sessions with customers.

·         Creation and delivery of training materials.

·         Exposure to managing the testing disciplines (use of Quality
Center tool).

·         Extremely organized with the ability to create and manage a
demand queue, plan, etc.

·         Strong interpersonal skills; strong relationship management and
negotiation skills.

·         Strong critical thinking and problem solving skills.

·         Strong communication skills - verbal, written, listening and
presentation.


*Required Experience:*

·         Expertise in ServiceNow and HP PPM applications including
knowledge of its various modules for analysis and design in existing
functionality and future roadmap strategy.

·         Experience gathering requirements for complex enhancements and
business requirements is required.

·         Understanding of ITIL (Information Technology Infrastructure
Library), SDLC (Software Delivery Lifecycle) and project management
fundamentals.

·         Process flow mapping, data conversion and interface design.

·         Good understanding of entertainment industry and the role that IT
plays.


Regards

*Ali Ahmed*

*Exatech Inc*

4758 Forest Ridge Dr

Mason OH 45040

Phone: 513-433-5531

Email: recruite...@exatechinc.com

Web: www.exatechinc.com

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