*Sr Business Analyst*

*Location: Cobb, GA*

*Length: 9 months* *contract*


*Job Description:*

Preferred candidate should have extensive prior airline/travel industry
experience. Experience in Reservations, Ticketing, Airport Customer
Service, or Revenue Management. Experience creating PNRs, working with
passengers, driving tickets, performing re-issues, ...etc is needed. This
person will obviously have DLTerm experience (DL Term is the tool employees
log in thru to get to Deltamatic to create PNRs and drive tickets).
Understanding 'the business' is an absolute pre-requisite as it takes so
many years to attain that knowledge. This position is for a BA (will also
do some PM work) for the TPF Ticketing teams, so ticketing and ticketing
re-issues knowledge will be key. Knowledge of Interline / OA (other
airlines) is also key.


*Candidate must have:* great oral and written communication skills, strong
leadership skills, an ability to turn chaos into a sense of direction, a
fantastic ability to listen. An ability to listen is an absolute must.
Candidate should also have an innate ability to describe and document
complex situations in simple words, ability to work with limited direction
and supervision, a strong sense of urgency, the ability to work well within
a team. Candidate must fit within the team and work as part of the team for
our entire team to be successful. Having the ability to work with business
representatives, developers, testers, management/leadership, other BAs and
other PMs is a necessity. To have this ability, a candidate must have the
technical wherewithal to speak the language of developers and testers, to
understand what they need and what they are saying. Candidate must also
have enough business knowledge to understand what the business is actually
trying to accomplish, and to then ensure technical teams can deliver on
those business requirements. In addition, candidate needs to demonstrate
strong project management skills, must be able to build project timelines,
to determine and document project issues and risks, must be able to create
and update project status reporting mechanisms. Candidate should be an
expert of apps within the MS Office tool suite - Word, Excel, Powerpoint,
Visio, ... Knowing MS Project is a plus, but not mandatory.


*Responsibilities:*

The majority of this person's responsibilities could be classified as
Business Analyst, however this person will be expected to perform some
Project Manager duties as well. The responsibilities for this resource will
be split between business analyst type activities and project manager type
activities. Resource will work w/in a complex and fast paced matrix
environment and will be responsible for driving a specific set of projects
through to completion. Tasks will include (not an exhaustive list): fully
understanding business requirements and business reason for sponsoring and
funding project, fully document business requirements and use cases and
process/functional flows, setup and drive meetings and sessions needed to
build and thoroughly communicate needed project related information, build
timelines and assign resources, document project related issues and risks
and drive them through to resolution, delegate work where applicable,
create and update all applicable project status reports and communications,
and lead and participate in working sessions and conference calls.
Candidate must work as part of a team to deliver projects - must work
across all level of company, across matrixed teams and within own team to
ensure project success. Working within a team and as part of a team is
absolutely mandatory. This candidates skills should be such, that the
candidates presence makes the team better. Must be able to work with users
and team members that could be working from anywhere in the world. Must
understand business enough to know and document business concerns and
needs; must understand developer roles and mindset enough to know and
document their concerns and needs; must understand tester roles and mindset
enough to know and document their concerns and needs


Thanks & Regards,
Rani Adari
Tech Tammina
203 Elden Street
Herndon, VA-20170
Call: 703-880-4992
Fax: 703-991-5532
r...@tammina.com
www.tammina.com

GTalk:raniadarii

*An ISO 9001:2008 Certified Company*

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