*Please Share the profile to srini...@softhq.com <srini...@softhq.com>*
*Job Title: **SAP CRM CIC Technical Consultant *
*Location: **Sunnyvale, CA*
*Contract Duration: 6-12+ Months*
*Description: *
This person should have worked on the CIC module of SAP CRM and should have
experience in CIC module integration , Rule Modular, and case routing,
functional experience is nice to have.
*Requirement / Responsibilities *
· Minimum 6 to 7 years’ experience in gathering and analyzing
requirements for SAP CRM applications.
· Experience with SAP CRM 5.2 / SAP CRM 7.0 Customer Interaction
Center, should bring sound technical knowledge of CIC module.
· Lead and coordinate the planning and delivery of the technical
development in one or more SAP implementation projects. Manage performance
fine tuning and adherence to development standards for the broader SAP
program.
· Experience with SAP CRM Service (Service Order Management), Case
management and routing
· Work collaboratively with project teams, the business, functional
analysts and developers to ensure the best technical solution to complex
programs.
· Plan, manage and coordinate the implementation of RICEF objects
including Custom transactions, Integration primarily in SAP CRM environment.
· Handle teams of onshore and offshore developers - assign and
review allocated tasks working with the team manager based on project and
business needs
· Develop and enforce development standards by performing code
reviews for development done by onsite and offshore developers
*Thanks & Regards*
*Srinivas Badiganti* | *Technical Recruiter*
*SoftHQ, INC*
*Consulting – Development – Staffing*
*Email:* *srini...@softhq.com* <srini...@softhq.com>
*Phone: 858-658-9200 x 620*
*Gtalk / YIM: bsrao.recruiters*
*Certified Women Owned Minority Business Enterprise {WMBE}
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