Hi ,
Hope all is well..

I have an exciting new opportunity that I want to share with you and your
network. Our top client, located in the (Philadelphia, PA) is currently
seeking a (IT Desktop Support consultant) resource to join their
organization. I have included a complete job description below in case you
or someone you know might be interested in learning more.




*Subject: IT Desktop Support consultantLocation: Philadelphia, PADuration:
3+ months with likely extensionStart: Immediate*

*Job description: *
The IT Support Specialist will work as a member of the Client
Support-on-Site Services support team to provide technical desktop
computing support (Windows and Macintosh) and related services to client
departments through regular on-site, remote, phone, and e-mail support
channels; interact daily with individuals with a variety of technology
expertise, exercising independent judgment in determining how to best meet
their needs; diagnose and resolve technical problems with computing
hardware, software, and network services; consult with clients and analyze
functional requirements to advise users in the selection, implementation,
and use of solutions to address business requirements; complete specific
projects in support of the clients and departments; establish and foster
ongoing relationships with client offices; document and communicate
recommended computing standards, support practices, and policies; maintain
expert knowledge of clients supported information systems and computing
technologies; participate on campus-wide project teams, task forces, and
user group meetings; participate in the testing and evaluation of new
technology; track work completed for client offices and report in weekly
billing logs and regular reporting to supervisor and clients; complete
internal and external training programs to further develop professional and
technical skills.

*Requirements:  *
Experience supporting a variety of computing systems and software or an
equivalent combination of education and experience.
Experience providing technical support for Windows, Macintosh and mobile
operating systems, preferably in an academic computing environment. Ability
to thrive in a customer- driven, technically-focused environment and adapt
well to a changing and variable work experience.
Excellent interpersonal, oral and written communication skills and the
ability to present technical materials clearly to non-technical
individuals.
Ability to work with a wide variety of customers and colleagues, delivering
exemplary technical support and to work independently and as part of a
team.
Must maintain confidentiality of sensitive materials.
Experience configuring and supporting desktop systems within a MS domain
environment.
Experience providing technical support for Windows 7 required; with MacOS X
desirable.
Experience with clients supported desktop and network applications and
Windows 8 desirable.
Experience in database development, web development, or information
security a plus.
Must demonstrate ability to work independently and with a team to deliver
technical solutions.
Experience with CDN’s a plus.




*Best Regards,Akky - RecruiterCognizant Technologies* | Web:
www.cognizantechnologies.com
1431 Opus Pl, Suite 110, Downers Grove, IL -  60515
Direct: (331) 481-6635 | Email: a...@cognizantechnologies.com

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