SAP CRM Functional Consultant in Dublin, OH

[Gaurav Singh]

Hi ,

Hope you are doing great.

We have very urgent opening for the following positions and can setup
interview immediately.
If you have any suitable profile please send the resume in word format to
a...@compunnel.com, you can also reach me at Phone  : 609-606-9010 Ext 1786


*Position: SAP CRM Functional Consultant*

*Duration: 5+ months*

*Location: Dublin, OH*

*Direct Client: APEX/ Cardinal Health OH*



*Must Have:*


   - *SAP CRM 7.0*
   -  *Experience in building use cases, creating requirements
   documentation, functional specs, business flows, etc.*
   -  *Hands on configuration skills in SAP CRM 7.0*
   - *Basic understanding of ABAP*



*General responsibilities:*

 Responsible for requirements elicitation, analysis, and detailed process
flow design, user acceptance testing and rollout of new modified feature
functionality deployed on SAP CRM 7.0 solutions. Perform detailed business
and systems analysis, impact analysis and risk analysis on various
processes. Ensure a reliable, accurate, and efficient end-to-end process is
defined. Proactively elicit and validate requirements, define detailed
business rules, define functional requirements, and develop process design.
Prepare use cases to identify the key functionality and exceptions to be
deployed within the CRM 7.0 solution. Rapidly create prototypes in CRM when
needed and assist in creation of effort estimates.



*SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES: *

· Identify system, data, and process dependencies for upstream and
downstream application data flow.

· Create functional specs for business logic, screens, and feature
functionality that are clear and complete. Specs will be used for
development, testing, and training.

· Clearly and concisely communicate business requirements to
developers; interact with IT Development team to clarify and resolve any
issues.

· Support testing phases to ensure that business requirements are
being addressed in the test plans.

· Define data elements requirements and reporting / analytics

· Facilitate the communication and rollout of new feature
functionality to the field, customer service representatives, and
management teams




*POSITION REQUIREMENTS: *Education or Equivalent:

· Bachelor of Science (BS) in Computer Science, Industrial
Engineering, or related field; or equivalent work experience





*Qualifications / Skills Requirements: *

·Minimum of 5-7 years experience analyzing business processes, team
project participation, and providing advanced level of systems support and
analysis.

·Experience in building use cases, creating requirements
documentation, functional specs, business flows, etc.

·Experience in working with multiple sub-teams across processes and
with the business to design, build, test and roll out new processes and
technologies

·Minimum 3 years of hands-on experience configuring SAP CRM. Prior
experience with R/3 or ECC would be a plus.

·Hands on configuration skills in SAP CRM 7.0 and interaction
center/customer service functionality with at least one full lifecycle
implementation experience.

·Experience in configuring and deploying IC Webclient/WebUI and
relevant transactions. Ability to perform business process modeling and
create prototypes.

·Ability to integrate with other Transactional/Service Components
(Processing Orders, Complaints Management, Returns Management) on ECC and
or legacy system if required

· Basic understanding of ABAP coding/enhancement techniques.
Familiarity with object-oriented ABAP programming techniques and the BSP
framework.

·Preferred: Experience of integration with SAP Enterprise Portal
(EP) and Business Intelligence (BI).

·Preferred: Understanding of Telephony Integration, Call Scripting,
Knowledge/Content Management and SAP CRM 7.0 Analytics.

·BDOC, iDoc and middleware experience a plus






Thanks and Regards,



*Amit Kumar*



*Sr. Talent Acquisition Specialist *



*Compunnel Software Group, Inc.*

*103 Morgan Lane, Suite 102, Plainsboro, NJ- 08536*

*www.Compunnel.com *

Phone: (609) 606 9010 x 1786

Email: a...@compunnel.com

*Connect with me on Linkedin:*

https://www.linkedin.com/in/amit-kumar-83535084

-- 
You received this message because you are subscribed to the Google Groups "SAP 
ABAP" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to sap-abap+unsubscr...@googlegroups.com.
To post to this group, send email to sap-abap@googlegroups.com.
Visit this group at https://groups.google.com/group/sap-abap.
For more options, visit https://groups.google.com/d/optout.

SAP CRM Functional Consultant in Dublin, OH

[Gaurav Singh]

Hi ,

Hope you are doing great.

We have very urgent opening for the following positions and can setup
interview immediately.
If you have any suitable profile please send the resume in word format to
a...@compunnel.com, you can also reach me at Phone  : 609-606-9010 Ext 1786

*Position: SAP CRM Functional Consultant*

*Duration: 5+ months*

*Location: Dublin, OH*




*Must Have:*

· *SAP CRM 7.0*

· *Experience in building use cases, creating requirements
documentation, functional specs, business flows, etc.*

· *Hands on configuration skills in SAP CRM 7.0 *

· *Basic understanding of ABAP*



*General responsibilities:*

 Responsible for requirements elicitation, analysis, and detailed process
flow design, user acceptance testing and rollout of new modified feature
functionality deployed on SAP CRM 7.0 solutions. Perform detailed business
and systems analysis, impact analysis and risk analysis on various
processes. Ensure a reliable, accurate, and efficient end-to-end process is
defined. Proactively elicit and validate requirements, define detailed
business rules, define functional requirements, and develop process design.
Prepare use cases to identify the key functionality and exceptions to be
deployed within the CRM 7.0 solution. Rapidly create prototypes in CRM when
needed and assist in creation of effort estimates.



*SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES: *


   - Identify system, data, and process dependencies for upstream and
   downstream application data flow.
   - Create functional specs for business logic, screens, and feature
   functionality that are clear and complete. Specs will be used for
   development, testing, and training.
   - Clearly and concisely communicate business requirements to developers;
   interact with IT Development team to clarify and resolve any issues.
   - Support testing phases to ensure that business requirements are being
   addressed in the test plans.
   -  Define data elements requirements and reporting / analytics
   -  Facilitate the communication and rollout of new feature functionality
   to the field, customer service representatives, and management teams




*POSITION REQUIREMENTS: *Education or Equivalent:


   -  Bachelor of Science (BS) in Computer Science, Industrial Engineering,
   or related field; or equivalent work experience





*Qualifications / Skills Requirements: *


   - Minimum of 5-7 years experience analyzing business processes, team
   project participation, and providing advanced level of systems support and
   analysis.
   - Experience in building use cases, creating requirements documentation,
   functional specs, business flows, etc.
   - Experience in working with multiple sub-teams across processes and
   with the business to design, build, test and roll out new processes and
   technologies
   - Minimum 3 years of hands-on experience configuring SAP CRM. Prior
   experience with R/3 or ECC would be a plus.
   - Hands on configuration skills in SAP CRM 7.0 and interaction
   center/customer service functionality with at least one full lifecycle
   implementation experience.
   - Experience in configuring and deploying IC Webclient/WebUI and
   relevant transactions. Ability to perform business process modeling and
   create prototypes.
   -  Ability to integrate with other Transactional/Service Components
   (Processing Orders, Complaints Management, Returns Management) on ECC and
   or legacy system if required
   - Basic understanding of ABAP coding/enhancement techniques. Familiarity
   with object-oriented ABAP programming techniques and the BSP framework.
   - Preferred: Experience of integration with SAP Enterprise Portal (EP)
   and Business Intelligence (BI).
   - Preferred: Understanding of Telephony Integration, Call Scripting,
   Knowledge/Content Management and SAP CRM 7.0 Analytics.
   - BDOC, iDoc and middleware experience a plus





Thanks and Regards,



*Amit Kumar*



*Sr. Talent Acquisition Specialist *



*Compunnel Software Group, Inc.*

*103 Morgan Lane, Suite 102, Plainsboro, NJ- 08536*

*www.Compunnel.com *

Phone: (609) 606 9010 x 1786

Email: a...@compunnel.com

*Connect with me on Linkedin:*

https://www.linkedin.com/in/amit-kumar-83535084

-- 
You received this message because you are subscribed to the Google Groups "SAP 
ABAP" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to sap-abap+unsubscr...@googlegroups.com.
To post to this group, send email to sap-abap@googlegroups.com.
Visit this group at https://groups.google.com/group/sap-abap.
For more options, visit https://groups.google.com/d/optout.