*Title : ServiceNow consultant. *

*Duration :Six months contract.*

*This is a C2H position. so need EAD,GC or USC.*



 *Description *



*Key Roles & Responsibilities**:*

·         Engage process owners and business stakeholders to translate
business requirements into feasible functional requirements

·         Work with application owners to update workflow tasks and
approvals for automated processes

·         Configure and implement ServiceNow solutions using scripting as
well as leveraging all appropriate components offered by Service-Now to
meet specific business needs

·         Provide subject matter expertise, act as technical product
advocate, design, *develop and implement ITIL processes, ITSM, ITAM,
Knowledge, Demand and Release Management* modules within ServiceNow
platform.

·         Evaluate complex business and technical functions to convert into
automated workflows and innovative solutions

·         Lead and guide offshore resources towards a common development
framework, methodology and deliverables

·         Deliver consistent continuous improvement of user experience,
processes and development

·         Drive process, UI and workflow delivery with a focus on best
practices including ITIL

·         Gather user input, lead focus groups and facilitate workshops



 *Education, Experience, & Skill Requirements:*

·               *Minimum 8 years of technology development experience.*

·               Minimum 5 years’ experience developing in JavaScript, HTML,
CSS, Web Service (SOAP/REST) and SOA technologies

·               Minimum 3 years of *ServiceNow dev*elopment and
implementation experience

·               Strong working knowledge in all aspects of Service
Management, Asset and Configuration Managem*ent and ITIL practices*

·               Self-starter that possesses strong self-motivation that
will drive cross-team technical decisions

·               Ability to manage multiple projects simultaneously

·               Extremely strong written and oral communication skills with
strong attention to detail

·               Ability to translate complex business issues into
achievable objectives

·               Team building and collaborative leadership skills to build
consensus solutions

·         Bachelor’s degree in relevant field or equivalent experience





---

*With Warm Regards *

*Madhu Roy*

GenuineIT LLC *Certified Women Owned Business*

Making IT Happen…

Ph: 832 539 3475

Fax: 281-605-5969

*E-Mail* :ma...@genuineitllc.com

*Gmail *: *nandimadhu74 , madhu.genuineitllc*

*YM      *: madhu_recruiter



Looking ahead to work with you for better Business prospects



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