Hi Partner,


Please go through the below requirement if you have any consultant please
send me the updated profile to *saja...@radgov.com* <saja...@radgov.com%20> or
reach me at *954-691-4588 Ext 856*



*POSITION:* *Kronos Technical Specialist*

*LOCATION: Columbus, Ohio 43055, USA*

*DURATION: 9-12 Months Contract *

*CLIENT: State of OH - Knowledge Services *

*JOB ID: 42320*



*Description:  *

·         Relevant Experience Mandatory:

·         5+ years of Kronos experience including Workforce Central (WFC)
time management software implementation and/or application support
experience.

·         Experience with large workforce use of Kronos (i.e. over 10,000
employees)

·         Experience supporting Kronos for union/bargaining unit workforce



*Interviews:  *

·         One round of interviews.  In person preferred, Skype interviews
are acceptable.



*Preferred: *

·         WFC Configuration and alignment with Organization Pay Rules

·         WFC Mobile Application Support

·         Time Clock Management/Management of Time Cards (Intouch , Series
4000, Other time capture devices)

·         Integration to PeopleSoft Application (BizTalk, Workforce
Integration Manager)

·         WFC Architecture and Technology support including SQL Server
database support

·         Public Sector experience

·         Application management/outsourcing experience

·         Kronos application patch, bundle, or image experience (WFC 7.0 or
higher)

·         Excellent verbal and written communication skills

·         Ability tinterface and resolve issues across all levels of an
organization

·         Writing WFC reports



*Preferred Education*

·         4 year college degree

·         Project Management Professional (PMP) certification

·         Kronos WFC training courses (please list)



*Role Description*

·         Work in collaboration with the OAKS Managed Services Providers
(MSP), key internal IT and Security organizations, and other critical
stakeholders tmaintain the Kronos Workforce Central application

·         Responsible for identifying and troubleshooting production issues
and problems in the Kronos Workforce Central application

·         Consult on application aspects of break/fix approaches and
planned enhancements

·         Bring research and recommendations tthe OAKS team tcontinually
improve the current Kronos Workforce Central application

·         Work tunderstand customer issues and communicate these issues
tvarious stakeholders

·         Maintain the Kronos Workforce Central Operation Processes

·         Proactively identify and implement service improvements in
operational delivery processes

·         Analyze and Diagnose incidents and events related tthe Kronos
Workforce Central application in the Production Environment

·         Conduct cause analysis for incidents and events affecting Kronos
Workforce Central documentation

·         Document results of analysis in Event / Incident Management
database

·         Help drive Kronos Workforce Central performance improvements

·         Assist in validating Kronos Workforce Central contract performance

·         Customize Kronos software tmeet the State’s needs

·         Program SQL based queries and views tdevelop interfaces and
customized reports

·         Provide program specific training and follow-up support for new
agencies

·         Develop documentation for the configuration of the software based
on discovery and union contracts

·         Lead discovery workshops with agencies tdetermine goals
objectives, and procedures tensure successful implementation of time
management software



*Skills:*

·         Kronos Technical Specialist



Thanks & Regards



Shaik Asif

RadGov, Inc

6750 N. Andrews Ave., Suite 200

Fort Lauderdale, FL 33309

Tel: 954-691-4588 Ext 856

Fax: 954-938-2004

saja...@radgov.com

www.radgov.com



Please note: In order to be compliant with current Govt. regulations and
Client requirements, Radgov follows structured recruiting process and
during the process we may require certain information/documentation to
validate the submissions to the client. Radgov (and not the client/s) is
responsible for any communication (between us) during this process. Please
be assured that any information shared with us would remain confidential
and stored on our fully secured servers and however, at any stage if you
are not comfortable with the process (would like to get more
clarification), please communicate your concerns via email to
escalati...@radgov.com for quick response.

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