Hello, Please respond if you ahev any suitable profile sto tejasw...@codeforce.com
Job Title Network Engineer Primary Skill NetworkEngineer/Admin Duration 12 month(s) Position Type Contract Location SALT LAKE CITY,UT Job Description Network Management: • Investigate and diagnose faults. • Identify and coordinate resolution of conflicts. Confirm impact of fault (single / multi user impact) Maintain and operate custom monitoring toolsets. • Provide fault resolution. Troubleshoot escalated problems (WAN / LAN/caching / proxy, DNS / DHCP, strong authentication etc.) Escalate unresolved issues to appropriate team. Open & confirm approval of Change Request where needed. Perform testing after change. • Contact onsite support / vendor when needed Communicate status updates as needed. • Assign ticket back to ticket owner after resolution. • Submit Emergency Change Requests in Tools for all unplanned configuration changes. • Provide ad hoc statistical reports. • Provide scheduled statistical reports (e.g. # of events, trending analysis, etc. Provide inputs to Architecture design with an aim to make network more self sufficient & optimal. • Provide Tier 3 operational support and incident resolution for technology/ies of focuses Problem management - diagnosis, root-cause elimination activity, escalation, tracking and permanent resolution of complex incidents. • Maintain a high level of knowledge on the deployment of technologies. Demonstrate ability to take ownership, be accountable and build loyalty in order to deliver service excellence. • Responsible for ongoing governance of technical integrity and capacity management of systems. • Update standards documentation as necessary. • Perform detailed analysis on network and systems facilities. • Focus on innovation & continued improvement in cost and quality of the technology services. • CCIE - preferred and could be tagged as expert resource a high level C. • Problem Solving & Escalation Management • Technology Troubleshooting • Continuous Improvement • Infrastructure Operations • Cost Management • Operational Excellence • Operations Management • Project Management • Resource Management • client Delivery Methods • client Delivery Tools• Deploy Solution• Service Excellence• Infrastructure Assessment • Infrastructure Architecture and Design • Build & Develop Solution • Capacity Management • Infrastructure Governance • Quality Management• Solution Realization & Approach Development. Telephony: · End to end delivery of the voice services for various clients in the given timelines. Should be a skillful problem solver. · Serve as escalation interface to management for voice/telephony related issues. · Meet customer expectation by the timely delivery of telephony services per the defined SLA. · Implementation and adherence to the voice related policies & procedures as laid and revised by the company from time to time. · Execute the BCP/DR plans for different projects. Provide solutions to the client requirements/scenarios. · Active participation in the capacity planning for the voice infrastructure. · • Effective coordination with vendors. -- Thanks and Regards, Tejaswini Kola, SR* .*Technical Recruiter Desk: 770-410-7705,EXT-(376) *CODEFORCE 360* ERP & IT Services / Consulting – Development – Staffing E-mail:tejasw...@codeforce.com, | *teju.recrui...@gmail.com,Web <teju.recrui...@gmail.com,Web>*: www.codeforce.com -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at http://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
