*Greetings*
*Kindly share profiles to **s...@terminalcontacts.com* <s...@terminalcontacts.com> *Only genuine profiles with a DL / Visa copy and LinkedIn profile is must* Skills: SQL DBA – L3 Support Duration: 6+ Months Location: Newark, CA *Job Description: SQL DBA – L3 Support* 1. To resolve tickets/escalations/incidents, through root cause analysis, in adherence to SLA, quality, process & security standards to ensure positive customer feedback and value creation. 2. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases 3. Work on value adding activities such Knowledge base update & management, Training fresher’s, coaching analysts & conducting interviews/participation in hiring drives 4. To participate or contribute on EN business in creation of proposals to drive Service improvement plans. 5. To adhere to quality standards, regulatory requirements and company policies 6. To provide support for on call escalations and doing incident & problem management 7. To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team 8. Evaluate the Database Server Hardware. 9. Define/Recommend/Maintain Database Standards and Architecture. 10. Recommend Server H/W, Adaptive Server Editions for a new Build 11. Expert in Database Design. 12. Research and Recommend Patch management for database/Server Impact Analysis. 13. Initiate need and Impact Analysis for Database Migration/Upgrade 14. Technical Consultation with Vendor Support and Interaction 15. Advance Database Performance tuning (Optdiag, Reorg , Replication tuning , Database Tuning etc.) 16. Recommend and Review Backup and Recovery Strategies 17. Knowledge about new feature of SQL server R2 (well versed in MDB table, Sybsecurity Auditing Etc. 18. Designing/Recommending Database Security Policy. 19. Having experience of DR Solution/Implementation/Execution through various synch methods. Designing strategy towards Capacity Management for DB tracks. *Kindly share the below details for quick processing:* Candidate Name & SSN no. Present location (city, state or ZIP) Work Authorization Visa Validity till Tel No E-mail ID Skype ID *Onsite availability (post-selection) Total onsite experience, working in US Overall relevant experience of candidate Availability for Interview (Preferred Time) Education/ year of passing along with university Passport#, Driving License# Thanks, N. Sivakumar 813 321 5307 s...@terminalcontacts.com Terminal Contacts LLC *Post REQUIREMENTS/HOT LISTS @ new-deliberat...@googlegroups.com <new-deliberat...@googlegroups.com>* -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
