*SAP CRM Functional Specialist -**Direct Client*
*Immediate Interview and Start ASAP!!!*



*Please send resume to **s...@cncconsulting.com <s...@cncconsulting.com>*

Job Title: SAP CRM Functional Specialist

Location: Raleigh, NC

Duration: 12 Months

Direct Client Position

Client: State of NC



The North Carolina Department of Transportation (NCDOT) is seeking
functional and technical support for the CRM functions in SAP environment
and adequate functional support for the SAP hosting services project. This
environment services over 5,000 users and includes instances of ECC 6.0, BI
7.0, Business Objects, CRM, Enterprise Portal, Solution Manager, GRC, NWCE,
and PI.



CRM support includes but is not limited to: providing guidance in aligning
NCDOT's business processes with SAP functionality, performing functional
configuration and customization, maintaining system integrity, and
component integration with ECC and Portal.  Additional responsibilities
include writing functional and technical specifications, developing test
plans & performing system testing.. The fiscal accountability and
management of NCDOT’s diverse activities is extremely complex and requires
a robust business system that will provide meaningful, accurate, and timely
information for the various needs of public/private end users, the Federal
and State government and departmental and administrative requirements.



Role responsibilities:

Responsible for the solution design, configuration, testing and maintenance
of the SAP CRM system.

Experience and knowledge of integration points of SAP CRM System with SAP
ECC modules.

Responsible for Production support to troubleshoot, investigate, analyze
and solve software problems.

Responsible for working with business users and clients to gather and
document business requirements for system changes and to   develop
solutions to satisfy business needs.

Responsible for analyzing the impact changes will have on other
internal/external business application systems.

Responsible for developing all documentation related to system changes per
NCDOT change control polices and procedures.



7 or more years experience with CRM configuration experience with SAP ECC
integration. Required7Years

7 or more years experience with CRM middleware plug-ins and real time
experience on functional side of Enterprise Portals. Required7Years

7 or more years experience with CRM components and technical objects ABAP
user exits, Business add-ins, BAPI's, Idocs, and Bdocs. Required7Years

7 or more years experience with business partner type customer, employee &
contact person definition and replication between ECC & CRM. Required7Years

Hands-on middleware configuration for downloading the master data
components, business partner data, product master ibase & I-objects.
Required7Years

Customization of item categories, item category determinations, work flow,
processing claims, processing change requests and web requests.
Required7Years

Business Warehouse and BOBJ integration. Sync with CRM dashboards by
linking to the business roles. Required7Years

Ability to consult with clients and team members on issues and requests
that require the implementation or creation of a standard or custom
solutions. Required7Years

Ability to interpret and communicate information, to solicit appropriate
information and select the best method or format for presenting
information. Required7Years

Experience with writing functional and technical specifications, testing
and training. Required7Years

Public Sector Grantor Management Highly desired7Years





*Please send resume to s...@cncconsulting.com <s...@cncconsulting.com>  *



*Thanks,Sam CNC Consulting, inc.201-546-3096...@cncconsulting.com
<s...@cncconsulting.com>*

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