Also, please recommend someone if suitable for the same kind of position. You can also call me @ 609-897-9670*5123
JD: Role: Network & telecom engineer Location: Westchester - IL Duration: Long term Client: Wipro Job Responsibilities · Accountable for 24*7 support for overall Infra/ Datacenter (Network, Telecom and VOIP) Operations. Experience in managing - Wide Area Network - Local Area Network (DHCP, DNS, IP Address Management, QOS, VLANs) - Remote Access (including VPN Services) - Wireless Local Area Network - Video Conferencing - Audio Conferencing - Desk Phone - Soft Phones - Telecom billing and catalog - Contact Center Services (IVR, ACD, MACD, Contact Center, and Reporting) - Phone switch - PBX systems including non-VoIP and non-Avaya - Emergency communication system support including working with 3 parties rd - Manage application release management, Infrastructure provisioning and deployment. - Hands-on experience in managing 24x7 global datacenter operations/DR Operations - Implement Automation across all domains to reduce Manual efforts. - Ensuring Team is effectively doing their defined tasks. - Handling the daily operations to ensure that the infrastructure are up & running and as a whole provides high degree of reliability and availably. - Ensure that the Domain teams available 24X7 and respond to incidents on a timely basis and take corrective actions - Ensuring Best Practice implementation across all Domains and documented. - Capacity planning and Infrastructure Release. - Provide Management Reports as per the KPI. - Ensure all critical Parameters of Server/Application/Database/Application/Storage/Backup monitored 24X7 through Enterprise Management system. Regular Audit/Review of EMS to ensure that critical alerts not get missed out - Requires a solid grasp of the trends and direction of emerging technologies and their potential application/value to the business. - Responsible for analyzing production operations and initiates corrective actions to ensure operational stability and efficient work-flow. - Monitor all software and hardware products and ensure compliance to Data Center standards and systems. - Maintain expert knowledge on all applications and its use on systems for various critical systems. - SPOC for all Priority 1 call. - Being able to work with cross functional teams, varied suppliers and business teams - High sensitivity to Customer issues - Ability to respond with speed, have work around solutions and be able to fix problems permanently - High compliance to agreed SoW – To meet / exceed agreed SLA/KPI targets/Uptime of Infrastructure - Delivery of Services based on ITIL V3 framework Data center domains – (Network, Telecom and VOIP) - Able to identify, track and mitigate risk Technical Risks - Ensure people within the project are trained to cater to technology developments and growth in the account - Process & Compliance, Highly process oriented – Able to Define, lay down processes in a way to enable smooth business operations. Should also be able to redefine process, identify non-value adds and simplify as required - Owner of all ITIL process like Change management, Incident & Problem Management - Ability to work flexible and stretch hours - Strong and timely decision-making skills - Capable of handling internal and External escalations Skills Require / Experience · 100% hands-on datacenter management, Network, Telecom and VOIP · 8+ years of experience in managing datacenters operations of a large and complex customer. · Strong foundation in Virtualization software like VMware etc - Experience in infrastructure capacity planning based on key attributes Flexible, continuous learner, excellent communicator, works well in team environment, appreciates challenge, Management Services - Network Management and Performance - WAN Accelerators and Appliances, including Riverbed Technologies SteelHead and Steelfusion - Voice Communication Network/Flex IP Tunnels - Voice Messaging Mayank Gupta | SYSMIND, LLC [image: Description: Description: https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png] Phone: 609-897-9670 x 5123 Email: maya...@sysmind.com Website: sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550 -- *Mayank Gupta* | SYSMIND, LLC [image: Description: Description: https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png] Phone: 609-897-9670 x 5123 Email: maya...@sysmind.com Website: sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550 -- You received this message because you are subscribed to the Google Groups "SAP BASIS" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-basis+unsubscr...@googlegroups.com. To post to this group, send email to sap-basis@googlegroups.com. Visit this group at https://groups.google.com/group/sap-basis. For more options, visit https://groups.google.com/d/optout.
