!! Need - *Tealeaf Analyst - Need Green Card, US Citizens* Only !!

Position: Tealeaf Analyst
Location:    Wilmington, DE
Duration:   6+ Months


Need Green Card, US Citizens Only


*Skills and Experience Required:*
• Create custom Tealeaf events and configurations based upon explicit
business needs and best practices.
• Assist in the performance of Tealeaf administration, optimization,
planning, and maintenance tasks.
• Implementation of Tealeaf for new digital assets, including Tealeaf UI
capture, server installation, and installing/configuring new Cx modules.
• Tealeaf implementation, administration, configuration – PCA, Canisters,
Portal, Replay server (minimum of 3-5 yrs. experience)
• Tealeaf analytics and replay configuration – Events, dimensions, privacy
rules, replay rules (minimum of 3-5 yrs. experience)
• Tealeaf deep-dive data analysis and presenting actionable business
insights (minimum of 3-5 yrs. experience)
• Familiarity (at the user level) with other analytics tools such as Adobe
Site Catalyst
• Good understanding of website and web server architecture, including web
2.0 (JSON, JavaScript)
• Professional, communication/presentation skills, focus on value-added
delivery
• Local availability / on-site (after 3-6 months of proven track record
partial remote work may be discussed)
• Perform business ad hoc Tealeaf analysis, reporting on customer
journey/experience for our various digital assets.
• Provide user coaching on the use of Tealeaf and best practices.
• Conduct exploratory analysis to identify and present improvement
opportunities on the customer journey/experience for our various digital
assets.
• Proactively review planned web changes with web teams, to identify and
mitigate Tealeaf impact (field data, reporting, replay fidelity, etc.).



Regards,
Chris Roe - Resource Development Manager
Desk No : 415-251-3968 | Email : ch...@itbtalent.com

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