*Position*: ServiceNow Developer
*Location*: Mountain View, CA
*Duration*: Long Term
*Rate*: $Negotiable
*Roles Responsibilities Include:*
· Accountable for delivering ServiceNow Technical subject matter
expertise across the ITSA Suite.
· Accountable for delivering ServiceNow Technical development
policies and processes.
· Seasoned in agile development methodology
· Accountable for hands-on development and work allocation and
consolidation from shared resources
· Responsible for setting and executing code migration strategy and
communicate to the extended development teams
· Responsible for sharing technical best practices to the immediate
and extended teams for consistent coding practices
· Analyze and scope new functionality requirements based on
business needs for all ITSM processes and understand all other modules
· Act as the single point of coordination for the approach and
requirements definition responsible for driving ServiceNow platform
maturity, efficiency, and effectiveness goals
· Configure, design and develop ServiceNow applications
· Lead the design, development and implementation of tools and
automation for all core ITSM applications, Orchestration and Discovery.
· Work estimation; derive work effort based on gathered requirements
*Experience Qualifications Include:*
· Leading staff members developing ServiceNow system administrators
developers in ServiceNow technology and processes/ tools that sustain the
ITSM ServiceNow Platform development activities.
· This includes working with matrixes team members within and
outside the Platform team, including on and offshore models.
· Contribute towards the strategic direction for the DTSS Service
Management in providing comprehensive technology consulting
· Fosters a high performing team of technical resources, with
direct or indirect level of authority by mentoring other ServiceNow
Administrators and developers
· Partners with ITSM Process team to understand the requirements to
deliver quality solutions, participate in gathering requirements
· A proactive problem solver; demonstrates and fosters proactive
behavior and partnering within their direct team; influences same with peers
· Minimum of 3 years demonstrated experience administering and
programming Service-Now in a large enterprise environment (Service-Now
customization, ServiceNow CMS)
· Minimum of 3 years demonstrated experience using Web Technologies
(JAVA Script, XML, HTML, AJAX, CSS, HTTP)
· Minimum 3 years using agile development methodology
· 8-10 years working as a seasoned developer, including mentoring,
coaching and leading high performing development teams and projects
Experience in working in matrix organizations
· Experience in onshore and offshore delivery models
· Outsourcing in a multi-vendor environment strong preferred.
Process development / deployment and Service Level background is helpful
· ITIL V3 Foundations Certification preferred
· Service-Now customization including, but not limited to: screen
tailoring, workflow administration, report setup, data imports, LDAP
integration, ServiceNow orchestration, custom scripting and third
· party software integrations using APIs
· Must have solid programming skills (JavaScript a must).
Experience on developing Content Management System (CMS) solutions on
ServiceNow
· Experience with Jelly scripting in ServiceNow
· Working knowledge of the web applications, networks, protocols
and email (SMTP, POP3)
· Experience on Integration technologies such as APIs, Web
Services, SOAP, HTTP, MID Server
· Experience with relational databases such as MS SQL Server, Oracle
Thanks,
Rajesh Bhalala
cyberThink, Inc.
512-931-1570
*rajesh.bhal...@cyberthink.com rajesh.bhal...@cyberthink.com*
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