Very urgent DIRECT CLIENT OPENING. *Please send resume at ds...@dsscorp.com
<ds...@dsscorp.com>*

Role: Business Analyst/UAT
Location: Harrisburg, PA
Duration: 3-6 Months

TASKS TO BE PERFORMED
1. Reviews business/user requirements functional specifications for system
development or enhancements initiatives and provides associated systems
deployment, adoption, problem resolution, and end-user support activities.
2. Reviews business/user requirements functional specifications to assist
OCYF in assuring accuracy of the requirements traceability matrices for
OCYF systems.
3. Creates and executes user acceptance testing (UAT) scenarios/scripts
based on new requirements being implemented.
4. Creates and executes user acceptance testing (UAT) regression
scenarios/scripts to ensure new defects are not introduced as a result of
an implementation.
5. Works with team members and system owner to define acceptance criteria
for UAT.
6. Assists in the planning, creation, and control of the UAT environments
and test data.
7. Provides assistance and support to business operations and end users for
OCYF and/or DPW software applications regarding business operations and
technical issue evaluations and resolutions.
8. Investigates and resolves business operational, software, and data
issues identified and reported by users.
9. Discusses application issues with designated OCYF staff and recommends
changes that may improve the application or business process.
10. Establishes and maintains effective working relationships with the
network of county children and youth agencies, other Department staff, and
other contractors.
11. Uses Microsoft programs (Excel, Word, Powerpoint, Access, and Outlook)
for documentation and communication purposes. Uses Team Foundation Server
(TFS) and Microsoft Test Manager (MTM).  Uses Service Now for incident
tracking for Support Center.
12. Communicates accurate and useful status updates.
13. Follows quality standards.
14. Able to work in a team environment.
15. Travels as needed.

CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS
3-5 years experience in performing user acceptance testing activities
including the creation and execution of user test scripts.
3-5 years’ experience in providing user support via phone or email.
Knowledge of software development lifecycle with focus on the business/user
requirements phase and the UAT phase.
Contractor must have excellent written and verbal communication skills.
Contractor must demonstrate good interpersonal skills and the ability to
work with diverse user groups.
Ability to analyze and interpret complex information.
Ability to establish and maintain effective working relationships.
Highly Desirable – experience using Microsoft Test Manager and Team
Foundation Server.

Required / Desired Skills
Business Analyst experience (must display requirements management
experience in this role)
Experience in performing user acceptance testing (UAT) activities including
the creation and execution of user test scripts.
Experience in providing user support via phone or email.
Knowledge of software development lifecycle with focus on the business/user
requirements phase and the UAT phase
Experience analyzing and interpreting complex written and numerical
information
Excellent written and verbal communication skills
Candidates must demonstrate good interpersonal skills and the ability to
work with diverse user groups
Ability to establish and maintain effective working relationships.
Experience using Microsoft Test Manager and Team Foundation Server.

Thank you,
David Shah
ds...@dsscorp.com

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