location :Phoenix, AZ

*GC and USC only.*

*Job Description: *

 *Job Title:                     Application Analyst III*

*Department:                 Information Systems, Application Operations –
Product Services*



Application analysts on the Product Services operations team support
applications on multiple technology stacks across the entire product
lifecycle including demand planning, merchandising, and supply chain
execution.  The Senior Application Analyst works with a team to design,
build, implement, and provide ongoing support for enterprise applications
and systems used by multiple business functions.





*Position Description*



Support:


   - Responds to production support issues and independently handles
   moderately complex issues.
- Independently performs ongoing application monitoring and escalates
   issues appropriately.
   - Actively seeks opportunities to reduce support incidents and manual
   work through technology.


   - Develops, utilizes, and enhances technical documentation, knowledge
   bases, and DR plans.
   - Works with vendors to resolve issues as needed.  Participates in
   vendor case reviews; supplies logs, information, and facts needed to
   support vendor resolution of issues.
   - Seeks to identify and resolve root causes of problems; formulates and
   executes remediation plans.



Solution Design:


   - Recommends and/or develops solutions to increase operational
   efficiencies, including utilization of automation, proactive monitoring
   scripts, process changes to reduce support tickets, etc.
   - Working with an Application Delivery team, contributes to the design
   of technical solutions for medium to large sized projects, considering
   capabilities, risks, and system dependencies.
   - Identifies gaps between technical design and system/application
   capabilities for medium to large sized projects.



Technical Execution:


   - Takes lead role in planning, communicating, and executing small to
   medium complexity initiatives.


   - Installs software and completes moderately complex configuration
   changes conforming to company standards.  Creates change controls with
   appropriate implementation, test, and rollback plans.
   - Performs data load and extraction activities to support testing or
   business needs, often across varying application platforms.
   - Develops moderately complex custom objects (queries, scripts, etc.) to
   meet business needs.
   - Defines, creates, and executes accurate system and unit test plans for
   moderately complex projects and software releases.



Leadership:


   - Takes ownership of complex problems and technical challenges,
   communicating plans and status updates to leaders within IS and business
   teams.
   - Able to clarify uncertain objectives and help build consensus amongst
   teammates and partners.
   - Helps to build and develop the skills and morale of others on team.
   Identifies training opportunities.
   - Able to overcome challenging problems and issues on own, enlisting
   leadership help appropriately.







*Required Education & Experience*



·             Bachelor’s degree in Computer Science, Computer Engineering,
or other relevant field.

·             5 years of enterprise application/system support or other
relevant technical experience.

·             Broad knowledge of enterprise application and integration
technologies and how they are used in an enterprise setting.

·             Experience implementing, enhancing, or supporting production
applications, preferably one or more from the product lifecycle (demand,
replenishment, inventory, merchandising, supply chain, OMNI).









*Required Skills*




   - Extremely solid analytic and problem solving skills.  Able to
   distinguish technology problems from people or process problems.
   - Able to analyze and troubleshoot complex issues spanning multiple
   technology platforms.
   - Excellent communication skills both written and verbal. Able to
   articulate information to internal customers and IS leaders.  Able to work
   well in groups containing individuals with differing viewpoints.
   - Possesses a strong work ethic and positive attitude; positively
   impacts the morale of his/her team.
   - Solid understanding of SQL query language; Oracle PL/SQL preferred.
   - Experience with UNIX; shell scripting experience preferred.
   - *Skills strongly preferred*:

-       Experience supporting SAP MM (ECC Materials Management module).

-       Experience implementing and/or supporting *Manhattan Associates’*
OMS/Omni or Supply Chain applications - or other Omni fulfillment or order
management solutions.

-       Some programming experience (ABAP, Java, .net, UNIX shell, or other
language).





Full Name of the Consultant

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Rate:







*Thanks and Regards,*



*Warm Regards,*

*Randhir Kumar*

*IDC Technologies*

*1851 McCarthy Blvd. Suite 116, Milpitas, CA 95035*

*Email: **randhir.ku...@idctechnologies.com
<randhir.ku...@idctechnologies.com>*

*Phone: *
*408-459-1535 Web: www.idctechnologies.com
<http://www.idctechnologies.com/> *

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