*Hi Friends,* *Hope you are doing great.*
*We have very urgent opening for the following positions and can setup interview immediately. If you have any suitable profile please send the resume in word format to * *ryan.fran...@itbtalent.com <neil.kha...@itbtalent.com>* *, you can also reach me at 609-423-4877. * *Job Title: Network EngineerLocation: Atlanta, GADuration: 06+ months plusRate : $45/-hr on C2CJob Description:-*Provide Service & Infrastructure Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs) Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service & Infrastructure Operations Act as the customer Single Point of Contact (SPOC), when required, and co-ordinate the scheduling of intervention with customers and internal resolver groups ensuring the highest level of customer service and communications are maintained to resolve the fault and incident within the prescribed SLA Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside, according to the customer contracts, SLAs and monitoring requirements Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems Perform tests on hardware and software components and be responsible for the co-ordination of acceptance testing with customers and third parties Perform change management, configurations, design and implementation of the supported products and systems Manage local suppliers in the provision of services for the SITA Service & Infrastructure Operations centres and report on services provided to management Conduct the analysis, definition, documentation and testing of application and system enhancements Provide on-site support when required. *Note: Please reply me on my official E-Mail ID : **ryan.fran...@itbtalent.com <neil.kha...@itbtalent.com>* *Thanks* *Ryan Francis *| *Senior IT Recruiter* *ITBrainiac Inc* D: 609-423-4877 Email: ryan.fran...@itbtalent.com <neil.kha...@itbtalent.com> -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
