*Please send profiles to mven...@e-zencomp.com *
Hi, Please go through the requirement and send me your consultant updated profiles with contact details and rate per hour ASAP *IT** Support Consultant* *Location: **Montreal,**Canada* *Duration: 6+ months (remote work option not available)* * * *Note: Candidate should know English and French*** *Position Specific Accountability:* * * · *Perform analysis, diagnosis, and resolution of applications covering Publishing Technology. * · *MAC & Prepress support with extensive involvement with MAC OS and MAC package deployment.* · *Configuration of Filewave and using it to package and deploy.* · *Maintain Pubtech applications including Quark Express Application Support; Adobe CS suite Support; Indesign Support; Plan Systems; Media Bank; Font Reserve* · Manage IT request handling. · Monitor and enforce IT standards compliance. · Maintenance and support of color management system. · Setup and support offsite workshops. *IT** Governance* · Compliance with IT Model (policies, procedures, standards, etc.) · Compliance with Sox, audits, and any other statutory regulations. *Strategy* · Active participation in IT Technology reviews and strategy activities. *Project Participation* · Compliance with Solution Deployment processes and procedures. · Participation in development of project plans. · Escalation of priority conflicts. · Documentation according to HCL standards. · Precise definition of any Interfaces or their technical requirements. *Support* · Assurance of applications stability and compatibility with other solutions. · Identification and promotion of best practices. · Interaction with customers. · Management of queued issues to meet and exceed Service Level Objectives in the area of accountability. · Currency and accuracy of support documentation. · Management of emergency break-fix problem resolution · Effective and productive interaction with Service Providers to assure prompt resolution of issues. · Participation in definition of Statements of Work for project and on going support. · Provide support in the Data Center / Remote Location to HCL Offshore team which will include but not limited to : Server Reboot. Based on their instructions on phone or through supplied Documents Network Port reset / Cable unplugging and plugging back. Installation of Network Equipment in racks and connecting to Power & Network. · Setting up / Installation of a Phone Equipment based on instructions from HCL / Readers Digest resource -- Regards, Venkat Technical Recruiter 609 945 1186 mven...@e-zencomp.com Ezen Computer Services Inc. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To post to this group, send email to SAP-or-Oracle-Financials@googlegroups.com To unsubscribe from this group, send email to sap-or-oracle-financials+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/SAP-or-Oracle-Financials -~----------~----~----~----~------~----~------~--~---
