*Hello,*

*Please go through the below mentioned and let me know your interest. Send
me the resumes at a...@emittance.net <a...@emittance.net>*


*Position Title: *ServiceNow Administrator

*Location: *Oakbrook Terrace, Illinois

*Duration: *6 month contract + possible extensions



*Must-haves*

-Bachelor's degree in Computer Engineering, Computer Science, MIS, or
related field
-2+ years in Javascript , HTML and CSS development
-3+ years with ServiceNow administration and development (more focus on
Administration), including knowledge of form development, server and client
scripting, and workflow administration
-ITIL Foundations Certified
-Experience with ITIL, ITSM, Service Desk environments
-Experience with SQL databases and queries (MS SQL preferred)
-Experience with LDAP and AD environments preferred
-Strong attention to detail, design, layout, and customer experience
-Strong ability to translate business requirements into technical solutions
-Excellent documentation skills, and excellent communication



*Plusses*

-ITIL certification(s)
-Experience with Service Desk and ITSM environments
-Background in LDAP/Active Directory, Microsoft SCCM, Microsoft SQL
environments



*Day-to-Day*

-Act as primary ServiceNow administrator
-Work with IT groups/teams to develop business requirements around ITSM
processes
-Design technical solutions that can be implemented within ServiceNow
-Develop UI forms, fields, notifications, workflows and javascript
server/client code
-Maintain LDAP integration and user configurations
-Maintain regularly scheduled data imports from HR systems
-Maintain regularly scheduled data imports from Microsoft SCCM
-Develop and maintain our Single Sign-On integration
-Review and upload leased asset billing information
-Provide regular status updates to ITSM team


Thanks and Regards,

Ajay Agarwal

Emittance Inc.


300 E Royal Ln Suite 127

Irving, TX 75039
*Direct:* 469-718-7379

*Fax :* 307-274-9872

*Email*: a...@emittance.net

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