Hi, Direct Client
*Siebel Project Manager* *Somers, NY* *Contract: Long Term Contract* *Job Description * This position contributes to the success of the PepsiCo BIS Foodservice Sales by leading and driving Siebel and Genesys baseline and support for the Pepsi Direct call centers and Field Sales Reps across the US and Canada. This Foodservice Support team lead works closely with the Foodservice Architect, Foodservice Senior Manager, Foodservice Application Developers, Infrastructure, and Support staff team to address application issues and test workstation changes. This team lead also drives interaction with other enterprise teams partnering with the Service Delivery Manager to resolve issues that impact the Foodservice applications. *Major Tasks, Key Responsibilities and Key Accountabilities (include but not limited to): * · Multi-task across multiple projects and production support · Review employees work and identify issues that are not immediately surfaced by the employee · Provide proactive updates and follow-up to management on status of projects and production issues · Analyze, track, and report employee capacity · Determine support rotations leverage on-site and off-shore resources *Job Roles / Responsibilities:* · Self-starter with excellent analytical skills · Strong verbal and written communication skills with a strong command of the English language · Strong Project Management skills – Milestone Management (Task, Owner, Timeline) · Strong Follow-up Process / Skills. Proactive follow-up with Mgmt. · Ability to Multi task – multiple projects / review employee work / pull out issues through leading questions / vet out risk & issues an employee may not surface · Strong Process and Organization skills. Creates and commits to process discipline personally, and within their team. · Strong Microsoft Office Skills (.ppt, .xls, word, etc) • Strong Analytical skills – ability to track Actual Hrs, and slot available employee capacity to drive Baseline Productivity. · Strong Strategic skills – creative thinking for ways to reduce tickets, drive out Sev 3 & 4 defects, etc. · Strong Influence skills (direct team, and ability to influence without direct control) · Organizational savvy & high integrity · Creative Negotiation skills. Knows when to stand their ground vs flex. · Ability to partner well with Tough Business Partners – keeping at Arm’s Length to Employees of BIS · Ability to pull together Powerful Business .ppt decks – Cause and Effect/ Strategies, etc. *Preferred Job Qualifications (Nice to Have): * · Experience leading a team with Siebel and/or Genesys responsibility · Knowledge of any of our Foodservice Application platforms (Siebel, Genesys, Informatica, Oracle Business Intelligence) Thanks & Regards, Matt Blair / Global Resource Management, Inc. (GRMI) *Work:* 678-935-1977| *Fax:* 678 935 7980.| *Email: **m...@grmi.net* <azm...@grmi.net> *Gtalk: **matt.g...@gmail.com* <matt.g...@gmail.com> *www.Grmi.net* <http://www.grmi.net/> -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
