hi,
hope you are doing great !

Role  Business Analysis with CRM

Experience Level             5-8YEAR

Location :Bothell,WA

Duration : 8+ months

Skills

Required Skill(s)              Business Analysis (L3) , CRM Platforms (L2)
, Siebel CRM Business Analysis (L3)

Essential Skill(s)               Siebel UCM (L3) , Siebel CRM Business
Analysis (L1)


 Job Description:

Analyst
Role Overview: A Customer Hub Systems Analyst at T-Mobile is responsible
for extracting all Customer Hub specific requirements from the Business
Requirements Document (BRD), engaging with the business to seek
clarification, interpreting requirements into technical functionality
(data, services, and UI) and drafting the Functional Specifications
Document (FSD). It is expected that the analyst for a project knows the
requirements inside and out and can provide clarifications during the
design phase and additionally has a detailed knowledge of the Customer HUB
impacting requirements, including the need for inbound and outbound data
flows. The analyst and architect will work together to design the
recommended solution. The analyst will identify use cases, how data/web
service calls and flow should occur. The analyst & architect then go on to
support the development phases for the Customer Hub Dev Team as a liaison
with the business and to ensure the final solution is in line with the
requirements.

Deliverables:

·                 FSD creation and completion of functional components of
FSD such as Assumptions, Use Cases, Data Flows, etc.

·                 Attribute prioritization, scoping, and definitions (DDS)

·                 Attribute matrix with sources identified, business rules,
cleansing and data quality checks

·                 Communicating clearly with PM on Customer hub
dates/gates/issues and escalating appropriately

·                 Attribute source system analysis (SSA or similar document)

·                 Data profiling with tools, as needed



Skills and Experience Details:
*Minimum Experience Required:* 5-8 YEARS *Mandatory Skills:* Siebel CRM
Business Analysis, Siebel UCM CRM Platforms, Siebel CRM Business Analysis,
Business Analysis *Desirable Skills:* *Language Skills:* English Language




Thanks & Regards,

Amit Yadav

*Technical Recruiter*

Email: am...@sysmind.com

Gmail:amitkumaryadav...@gmail.com

Phone:*609-897-9670 Extn 4009*

Fax: 302-269-7171

Address: 38 Washington Road, Princeton Junction, NJ 08850
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