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EMC STORAGE ADMINISTRATOR L3 Location : King of Prussia,PA Role & Responsibilities § Perform advanced trouble shooting of UNIX / Linux / Storage and Backup failures – L3 level support. § Handle escalations from L2 incident Management team. § Coordination on Problem analysis and providing RCA. § Plan, execute and report Availability, Performance & Capacity management of Wintel servers and services. § Coordination with vendor / Service provider for problem resolution. § Change Impact analysis and Change coordination § Resolving Storage and Backup incidents and problems. § Storage / Backup Patch management § Plan and execute DR requirements for the tower and coordinate the same at project and program level requirements. § Troubleshoot hardware and proved hands and feet support. § Meet reporting requirements and represent the tower in customer, project, program meeting and audits as required. § Lead the tower for technical operations, Operations standardization and documentation review. § Manage, maintain & update the Knowledge management database for the tower. § Coordinate with customer in creation of SOP’s, Templates, policies, etc. And make sure they implemented and effective. § Making sure that all the resource meets the required security standards, policy and operations standards, quality guideline and procedure and process are followed at all times. § Conduct audits on incident ticket and service request and recommend of improvements § Analysis all the incident, service tickets and initiate for Service improvement and Lean programs. Required Candidate Profile (Job Requirements / Descriptions) Profile:– § 7–10 years of experience in handling Storage / UNIX / Linux and Backup administration. § Expert knowledge is EMC storage management and Backup management. § Expert skills in Performance, Availability and Capacity Management of Servers and Storage systems § Expert Knowledge in Solaris / RedHat Linux Server Administration, VERITAS Cluster and Volume Manager, Sun Volume manager, FTP, and patch management. § Operating system and Web-server, Cluster setup knowledge and Performance analysis and tuning. § Able to handle and troubleshoot hardware issues on EMC storage Arrays and Backup Environment § Should have completed some related certification in 2 or more of the above technologies § Should have a very good understanding of ITIL process. Preferably ITIL foundation certified. § Excellent verbal and written communication, good customer handling skills and working experience in working with Virtual customers & Teams. Technical Skills Required Key skills required: (in the order of priority) § 7-10 years in Storage and Server Administration § 5-7 years in EMC storage management and Backup management § Good understanding on EMC Storage array and solution offerings § Good understanding of VNX 5500,VNX 5700 ,CENTERA G4, EDL VL DL4, NS-120, NS-480, CX4-480 and Symmetrix VMAX § Good Understanding of Recoverpoint ,VPLEX,DCX-8510,NX4 § Knowledge of AVAMAR and DATA DOMAIN § VERITAS Volume Manager 5 § Red Hat Enterprise Linux Server § DB Agents i.e. Oracle SQL Exchange. § Tape Cloning / Export /Vaulting concept § Hardware : Tape Library concepts SCIS or Fiber vendor / DELL / IBM / SUN / HP and Netapp VTL Tape Library § Good Experience knowledge EMC Storage offerings, Data domain, SAN Switches, HBA, Multipathing software. Specific Domain/Technical/Functional skills SAN /NAS § Space and quota § Upgrades and patches § Installation and decommissioning § Maintenance and troubleshooting § Upgrades and patch installation* § File Server administration § Vendor coordination for break fix § SOX auditing for critical servers. § Performance Tuning § Configuring Security polices and Group policies § Troubleshooting RAID and Mirroring § Creating Disk Groups/RAID/Pools § Create/Modify LUNs § Assign LUN to a FC port § Configure a Switch in existing fabric § Create/Modify Zone sets § LUN Masking § Expose a LUN to specific host HBA § LUN Expansion/MetaLUN § Working with Storage management tools (e.g. Navisphere, SMC ECC). § Setup and Manage Disaster Recovery Solutions (Time Finder Snap/ Clone, SRDF). § Configure and troubleshoot hardware break fix § Software license tracking and reporting. § Establish remote server management - install server management firmware / software agents and configure alerts § Establish Backup and Recovery Procedures for in scope servers. § Install or upgrade operating system § Install or upgrade necessary applications § Troubleshooting Fileservers boot up problems § Service Pack Recommendations and testing § Perform Microcode upgrades § Technology updating § Provide SPOC for remote server backup and restore service requests § Document Monthly Customer Performance Report on established service § Identify additional capacity requirements § Provide input for forecasting server growth and capacity requirements, planning and budgeting upgrades and performing load balancing. § Future Upgrade / Migration Strategy § Disaster Recovery Management § Performance Analysis and tuning § Trend Analysis Backup management. § Scripting / Automation of Tasks § Tape library troubleshooting § Backup Tool - Crash recovery - Installation & configuration § Tape Library Configuration § Disaster Recovery Support ( plan , participate) § Migration from one Backup tool to another tool § Tape Library Configuration and Administration § Upgrading Versions § Scripting / Automation of Major/ Complex Tasks § Integrating with other tools: Enterprise Management Systems § Optimizing Media Consumption § Establish Backup and Recovery Procedures for in scope resources. Location of Posting Tenure (In Months) Offshore – xxx Onsite – xxx List top 4 qualities for evaluation in order of importance Rank Criteria for Evaluation 1 EMC Storage administration and implementation skills 2 Unix and Windows Administration 3 Excellent verbal and written Communication Skills 4 Working in teams & Flexibility Contact Vendor Thanks & Regards, Amit Yadav *Technical Recruiter* Email: am...@sysmind.com Gmail:amitkumaryadav...@gmail.com Phone:*609-897-9670 Extn 4009* Fax: 302-269-7171 Address: 38 Washington Road, Princeton Junction, NJ 08850 [image: Description: Description: Description: cid:image001.gif@01CC0A79.D4FFDB80] -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. 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