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Subject: project cooridinator/tech lead position Location: Overland Park, KS Duration: 4 month contract Note: Need G.C-EAD,G.C & U.S Citizen Note: Need Only Local *Reply Me At j...@itbtalent.com <j...@itbtalent.com>* Responsibilities • Technical Knowledge: Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas. Integrate technical knowledge and business understanding to create superior solutions for the company and for customers. Mentor/consult with team members, other organizations, customers, and vendors on complex issues. • Incident Management: Resolve technical and some business incidents independently - coordinating multiple delivery organizations and other company groups. • Escalation Management: Identify, manage, and lead escalations via established processes. •Problem Management: Proactively and reactively look for solutions to prevent complex problems from occurring across teams/technologies. • Change Management: Independently review and verify changes/solutions of high complexity and risk to meet customer needs. Lead or participate in a Change Advisory Board or Technical Advisory Board. • Configuration Management: Oversee configuration management processes, resolve issues, and design configuration management solutions. • Solution Design: Apply the company solutions or, when justified by business needs, create solutions to meet highly complex customer needs. Provide feedback to create new company solution sets. The solutions include new service delivery models and quality management frameworks for new service/customers. • Quality: May provide feedback/influence change in internal and/or vendor-provided products/service offerings. • Project Management: Participate, propose, and/or lead complex customer and internal projects, including transformation, across technology/ customers and/or internal businesses/end user’s areas. Provide review/advice to projects inside/outside responsibility areas. • Customer Relationship Management: Influence with businesses/end users on a broad range of technical and operational topics. Becoming a trusted advisor to the customers and/or internal businesses/end users. Develop and deliver training to groups of end users and client managers on additional capabilities in existing apps or new apps. Work with customer user base to maximize the use of applications to solve business problems. Develop and grow assigned customers and/or internal businesses/end users account relationships. • Teamwork: Lead or work as part of a team, which may be virtual, global, and/or multifunctional, and addressing complex issues. Trusted advisor inside technology/operational policies/standards area and recognized outside team/technology/operational policies/standards area. • Contract Knowledge: Provides guidance to others to meet contract obligations. Provides sales support, evaluates proposal risks. • Mentor less-experienced team members on all areas ofApplications Management work. • Capacity and Performance Produces a capacity design and plan discussing the ability of the IT infrastructure to meet the performance and capacity requirements of the business. Evaluates the impact of proposed changes on the capacity design and plan. • Business Continuity Coordinate all recovery procedures. Train members of recovery team organization. Coordinate and lead all team exercises to rehearse business contingency plans. Facilitate all recovery processes. Define and develop business Continuity Plans. Contract for services. Education and Experience • Bachelor’s degree in Computer Science, IT Service Management, Engineering, Business, or related field or equivalent work experience. •May have Master’s degree in related field. Often holds intermediate-level certification(s) in work field. •Typically 8+ years of relevant experience. Knowledge and Skills Typical skills include: • (Expert) in one or more applications technology areas. • ITIL Intermediate Certifications. •Strong knowledge of ISO20000. •(strong) understanding of related applications technologies. • (strong) Customer Service. •General Project Management. •Influencing Others. •Customer/Vendor Management Business. Skills • Bentley Software – ProjectWise • 3 years or more experience working with a team of 5 or more support analyst, DBAs, and Application Support analyst for a large global enterprise • 5 years or more experience in Application Support for complex Wintel server and software environments for global enterprise • 1 year or more experience using new technologies for virtualization and hosting of systems in a Plant Engineering Design and Modeling environment Capability: ABS: Custom Apps Devt and Mgt: Applications Management,4 - 4 - Proficient, Practitioner, Secondary Tech: CAD 4 - 4 - Proficient, Practitioner, Secondary Tech: ABS: Custom Apps Devt and Mgt: UserExperience: User Experience (Others), 4 - 4 - Proficient, Practitioner, Secondary Skill: AMS Problem Solving 4 - 4 - Proficient, Practitioner, Secondary Skill: AMS Operations Building/Process Improvement 4 - 4 - Proficient, Practitioner, Secondary Role: Application Architect 4 - 4 - Proficient, Practitioner, Secondary Capability: ABS: AT2C: Advisory Services 4 - 4 - Proficient, Practitioner, Secondary Role: Application Team Lead 3 - 3 - Knowledgeable Lang: English 4 - 4 - Proficient, Practitioner, Secondary Responsibilities: • Works with B&V CIO Office, and Business Units AMPs and SMEs, to establish enterprise strategy and direction for multi-tier, collaborative, Plant Design Systems including Bentley Systems and Intergraph solutions. Past experience working in and supporting Plant Design Engineers and Technical staff is required. • Increases knowledge of Bentley and Intergraph tool set features and industry best practices for deployment and support by taking advanced training, attending user group meetings, participating and presenting at annual user conferences, and by joining technical advisory committees if applicable. • Works with EES Production Support and Implementation teams by defining responsibilities, assigning work task, providing mentoring, and defining required training for team members. • Defines and executes an enterprise Configuration Management and software delivery strategy for EES server and desktop software components. • Leverages HP PMO when projects and PMs are needed to upgrade systems, or deploy new implementations or systems. • Works with ITO Architects to define system infrastructure requirements for new systems Regards, Jack Anderson -Sr.Technical IT Recruiter ITBrainiac Inc., j...@itbtalent.com Direct : 609-935-3773 X 103 116 Village Blvd, Suite 200 - Princeton, NJ 08540 www.itbrainiac.com -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. 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