Dear All, If you have anyone with you for the following position, please send the suitable resume along with Contact Details, Current Location and Pay Rate as soon as possible.
Kindly share suitable resumes ASAP to hem...@tekshapers.com Your earlier reply would be highly appreciated. *Business Systems Analyst * *Location- San Francisco, CA * *Duration-6 to 18 months* *US or GC only* *Key Responsibilities: * •Analysis and identification of strategic operational issues to identify opportunities for improvement. •Gathering and understanding client system requirements, high level solution design, fit gaps, product demos, project scoping and estimating. Implementing best practices in customer service. •Requirements, design, create and maintain written specifications, documentation and screen mockups. •Presenting and demonstrating CRM capabilities in front of client and prospects audiences Performing gap analysis between package delivered functionality and client's requirements •Mapping client requirements with CRM application functionality identifying creative work-arounds when necessary or customizations/custom development •Developing training material and training client personnel on system usage and administration •Developing data conversion and testing strategies •Leading client meetings or facilitated strategy sessions •Confirm and prioritizes project plans and deliverables with the Project Manager, Staff and Customer. •Candidate must work with the delivery team to ensure project’s scope, timelines, and budgets are met. •Configure and implement Dynamics CRM. (ie: Entities/relationships, User profiles/teams/security roles, Workflows, Advanced Find Views, Charts, Dashboards, Reports etc) •Train and transfer knowledge to project team, technology team, and end-users on general Dynamics CRM concepts and capabilities. *Preferred Skills: * •Working with on-shore and/or off shore development teams on CRM customizations and extensions •Knowledge of Contact Center Desktop, 3rd party Alfa People Service Management solution, add-ons and ISVs is a plus •Experience with Microsoft Sure Step methodology techniques and documentation •Some knowledge and/or experience with Microsoft SQL Server Management Studio •Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
