I have a very urgent DIRECT CLIENT requirement for Business Analyst - Voice Recording/System Audit in Little Rock, AR. Please Let Me Know If you have available candidate, please reply with their word resume, location, rate and contact number.
Please send the resumes at kiran.go...@ngtechinc.com Job Title: Business Analyst - Voice Recording/System Audit Location: 277 PARK AVENUE, New York Duration: 1 Year + Exten Job Description: (ivr or "interactive voice response" or cti or "computer telephony") and (ccm or "cisco call manager" or nortel or periphonics or nuance or hammer or empirix or callmanager or "Cisco Unified Communications Manager" or "cisco unified" or "voicexml" or "voice xml" or avaya) Supplier Note: role in NYC - looking for candidates with specific Voice Technology background in support of traders/trade floor. This is a fairly niche role - not looking for standard BA/PM/DA Group: GTI - Client Tech Services - Trader Voice Tech Services Seeking candidates that have a Voice Technology background coming out of a trading floor environment. Assist in Global Voice Recording System audit . Candidate must have solid and demonstrated experience in developing solutions aligned to business requirements that utilize department's standards, product sets, templates, systems and artefacts. The ability to assemble professional documents based on existing templates, ability to provide accurate job descriptions with needed hours for completion. Must understand project delivery lifecycle management, the concept of a Detailed Design, Test and Certification methodologies, Back-Out and Validation plans and procedures. Must maintain and adhere to department polices in conjunction with the service delivery function (asset tracking, inventories, chargeback, documentation and the related systems, tools and processes). Is responsible for the quality of the service outputs of his/her work. The candidate must be able to work on their own and in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems and artefacts are important to the success of the Engineer, the department and the firm at larger. Liaison between the lines of business and the Development team. Analyzes Business Requirements to understand the business needs and to determine how their applications can best functionally fulfill those needs. Combine knowledge of what the business wants with knowledge of how the systems are built and used to create a functional designs across applications. Additional Skills: Voice Recording/System Audit experience Critical Experience/Qualifications Interface with internal customers to determine business requirements and expectations of technology solutions Strong level of knowledge in Voice Recording, solutions and technologies. These include NICE; NPR3.2, and NIM4.1 Particularly Nice UI including Sentinel and Reporter. Knowledge of Microsoft operating systems and MS SQL Knowledge of IPC Alliance desirable Knowledge of Cisco Call manager desirable Good working knowledge of Microsoft office products especially Excel and Access, Clearly communicate with all interested parties Engage in meaningful conversation to gather clear objectives, requirements, and expectations when meeting with internal customers Good presentation skills Produce clear concise documentation Thanks Kiran Gorak Direct: 872-213-9163 Email ID: kiran.go...@ngtechinc.com -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.