I have a very urgent DIRECT CLIENT requirement for *Business Analyst W/QA
Analyst* in *Perris, CA*. Please Let Me Know If you have available
candidate, please reply with their word resume, location, rate and contact
number.

Please send the resumes at pe...@cncconsulting.com

Job Title: Business Analyst W/QA Analyst
Location: Perris, CA
Duration: 5 Months

We have two projects that will at times run simultaneously:

Work Order Automation
This effort should begin around 7/18/16 or earlier.  We are extending the
functionality of our custom billing system to allow our representatives to
access customer data via a mobile app.  We are also providing them work
order information to schedule customer contacts.  We need someone to gather
business process information and document the business requirements for
this mobile app, develop use cases and enter the requirements into HP ALM.
We also need to develop test scripts and help manage the actual test cycles
where users will record their test results and then identify defects that
will be sent to the developer.

IVR and Web Enhancements
We are enhancing our web payment and IVR application to reduce customer
wait times and improve their self-service experience. This effort will
likely begin in August 2016.  We need someone to gather business process
information and document the business requirements for IVR and Web
enhancements.  We use a third party hosting site, so we will need to
coordinate with this vendor throughout the project.  We need to develop use
cases and enter the requirements into HP ALM.  We also need to develop test
scripts and help manage the actual test cycles where users will record
their test results and then identify defects that will be sent to the third
party vendor or the developer of our billing system.

QTP a plus.

Thanks

Peter Smith
Direct: 201-546-3164
Email ID: pe...@cncconsulting.com

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