Remedy BMC SRM Developer

1 year contract

Location The Woodlands (Houston)



Will interview via phone/Skype



*Experienced BMC SRM Developers.*



- Develop, maintain and extend Service Request forms for the IT Business
using following an Agile (SCRUM) development methodology and using TFS to
track all development activities.
- Includes the construction of forms, workflow, alerts, filters,
escalations, menus, & other related BMC components
- Work with IT Business and IT process owner to refine specifications
- Use *TFS Work Items* and TFS Test Case Management to manage and steward
development activities
- Follow and enhance to *SRM development* best practices
- Learn and apply UI/UX concepts to form design and functionality
- Develop estimates and manage all aspects of the build including design,
development, testing, QA, UAT and migration to production and source code
management.
- Assist Run team in break-fix support for forms when required.

Computing Environment: Windows Server 2008; Microsoft SQL Server 2008; BMC
Service Request Management (SRM) tools; BMC Remedy IT Service Management
(ITSM) tools; additional software to be added as part of EMIT 2.0

General Skills :
- Communicate clearly
- Work effectively with a global team
- Coordinate multiple activities and tasks simultaneously
- Strong analytical and design skills
- Maintain system development and implementation documentation
Position Specific Skills :
- Interest in development work
- Working knowledge of databases *(SQL Server, Oracle)*
- Demonstrated ability to troubleshoot issues, identify root cause, and
recommend solutions
- Demonstrated ability to quickly learn / understand new technologies /
applications
Skills considered an advantage (Nice-to-have):
- 3+ years technical experience developing / supporting applications which
use an object-oriented programming language (e.g. .NET, Java)
- Prior experience with developing or working with ITIL apps.
- Prior experience designing / developing applications from scratch (i.e.
new applications / functionality)
- Strong object-oriented design and development background
- *Prior experience with Agile.*



*- Prior experience writing system integrations / interfaces- Prior
experience using or supporting BMC Remedy tools- Prior experience
interfacing with vendor support resources- Prior experience working with
projects to address technical requirements, researching / addressing
technical issues, and completing support related project deliverables*









*   Regards:Sam Williams - Recruiting Manager   ITBrainiac Inc. Direct :
646-499-5264|| Fax : Fax 312.582.2699 116 Village Blvd, Suite 200 -
Princeton, NJ 08540swilli...@itbtalent.com <swilli...@itbtalent.com> ||
swilli...@itbrainiac.com <swilli...@itbrainiac.com>www.itbrainiac.com
<http://www.itbrainiac.com/> ------------------------------
<https://www.yesmytaxes.com/>  *

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