A new Job, ID: 252789 <http://www.ejobsville.com/display-job/252789> was
added at eJobsVille.com - For the Best Tech Jobs in Town
<http://www.ejobsville.com/>

Title:  Senior Administrator - BI  posted on 2014-09-26 22:34:43

Job Description:*Senior Administrator- Business Intelligence- 65031*
*Service Operations group*
*Franklin, WI 53132*
*6 month CTH Opportunity*
*W2- $48/hr*
*Zone Salary Range- $74,500 - $90,750*
*6 years’ experience*


*BASIC FUNCTION:*
Accountable for analysis, planning, patching, provisioning, coordination,
communication, documentation and support of the systems infrastructure,
hardware and software in order to support business applications.
Responsible for using best practices and knowledge of internal or external
business needs to improve and meet service level expectations. Deliver
services by meeting the strategic objectives of the organization including
service management, risk management and project delivery transition
management.


*QUALIFICATIONS: *
• Bachelor’s Degree in Computer Science, Information Systems or related
field, or an equivalent combination of education and work experience.
• Minimum 6 years’ experience in *Systems Administration. Experience should
include: Service Management (ITIL), Developing and documenting scripts,
Strong knowledge of business intelligence tools. *
• Knowledge of Engineering standards and best practices, Developing
estimates for support or projects.
• Strong interpersonal skills and ability to work effectively with
immediate team members, other IS areas, and clients in other departments.
• Ability to set priorities for scope, risk and quality of technology
solutions to meet business needs.
• Ability to effectively communicate issues and solutions across all levels
of the organization.
• *Exposure to project management methodologies preferred.*

*Additional Information:*
The individual will function as a subject matter expert for the Business
Intelligence team in Service Operations (SO) with the potential to cross
train in Content Management support. This involves performing incident and
problem resolution, standard service requests, infrastructure monitoring
and alert response, developing improvement solutions, consultation with
application support and development staff and project transition
involvement. The individual will be part of a 24x7 on-call rotation.
• Accountable for providing functional analysis, coordination and oversight
for problem and incident management.
• Accountable to serve as an escalation point in order to deliver reliable
systems by complying with ITIL Service Management methodologies for
incident, problem, change, release and knowledge management. Provide
feedback and recommendations on service management policy and procedure
improvements in order to deliver reliable services.
• Accountable for influencing team members to take positive action and
accountability for their assigned work related to the day-to-day operation
of the technology they support. May be accountable for identifying and
resolving issues and conflicts as they relate to technology.
• Accountable for providing primary consultation to project efforts by
developing support estimates and defining support transition in order to
meet both project deliverables and service objectives.
• Accountable for developing and maintaining partner relationships with
Operations and Infrastructure Engineering and Architecture in order to
provide SO insight into immediate and long term planning to ensure quality
service delivery.








*Click here to view full job description and apply
<http://www.ejobsville.com/display-job/252789>  (Registration not mandatory
to apply for this job)*

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