Hello,

Hope the day is treating you well



Position: Saleforce Business Analyst

Duration:6+ mo Contract

Location:MN or Telecommute

*Must pass a drug test and background check once offered position*



Description:

The Salesforce BA is responsible for gathering/defining operational aspects
of the assigned Salesforce project(s); , including data analytics, process
management, and policies/procedures. The Business Analyst in the Salesforce
Professional Services team will have diverse responsibilities focused on
technology and system implementations, as well as defining configuration
(declarative) or customization (programmatic) process analysis, supporting
key business and operational initiatives. Our Salesforce team is a
fast-paced environment and we are looking for someone who can hit the
ground running to manage multiple responsibilities and projects while
producing high-quality work.



Responsibilities:

Plan, define, author, and design Salesforce solutions.

Diagram and evaluate existing processes; interpret into Salesforce
requirements and solutions

Work in partnership with Salesforce team to maintain a library of policy
and process documents

Document, train and initiate changes to existing processes

Audit processes to identify process and performance defects.

Surveys and analyzes best practices for techniques and processes.

Measure and document business results achieved through solution
implementation

Advise the business on Salesforce best practices and tools/solutions

Partner with IT (internal and external partners) and functional business
owners to resolve systems related issues

Prepare presentations for the team and management highlighting progress and
risks.

Identify areas of improvement and implement solutions in process, policy,
and Salesforce deliverables



Required Skills/Experience:

Bachelors' degree

4+ years of professional Business Analyst experience, or focus in
Salesforce project/programs

Understanding of Salesforce declarative capabilities.

Proficient in Microsoft Excel & PowerPoint

Understanding of systems analysis, including root cause analysis and other
process modeling and systems design methodologies

Project management skills.

Excellent written and verbal communication skills

Ability to multi-task and perform effectively in a fast-paced environment.

Able to think independently and consider cross-functional and downstream
impacts.



Desired Skills/Experience:

Advanced Knowledge of Business Systems - Salesforce.com (certification a
plus)

Knowledge of Healthcare, Call Center and/or Eligibility functionality a
huge plus



*Thanks & Regards,*

*Abid Hassan*

| Fax:  (408) 273 - 6002

Thanks and Regards,


*E-mail: *a...@allianceit.com <ut...@allianceit.com> |*Website*:
http://www.allianceit.com


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