Please go through the following Job details and if interested,forward me
your updated resume.





*Subject:Saleforce Business Analyst  -Remote Duration: 6+ months
ContractLocation: MN or Telecommute*
*PLEASE REPLY TO MY OFFICIAL ID: jenny.sm...@itbtalent.com
<jenny.sm...@itbtalent.com>*

*Must pass a drug test and background check once offered position*

The Salesforce BA is responsible for gathering/defining operational aspects
of the assigned Salesforce project(s); , including data analytics, process

management, and policies/procedures. The Business Analyst in the Salesforce
Professional Services team will have diverse responsibilities focused on

technology and system implementations, as well as defining configuration
(declarative) or customization (programmatic) process analysis, supporting

key business and operational initiatives. Our Salesforce team is a
fast-paced environment and we are looking for someone who can hit the
ground

running to manage multiple responsibilities and projects while producing
high-quality work.

Responsibilities:
.Plan, define, author, and design Salesforce solutions.
.Diagram and evaluate existing processes; interpret into Salesforce
requirements and solutions
.Work in partnership with Salesforce team to maintain a library of policy
and process documents
.Document, train and initiate changes to existing processes
.Audit processes to identify process and performance defects.
.Surveys and analyzes best practices for techniques and processes.
.Measure and document business results achieved through solution
implementation
.Advise the business on Salesforce best practices and tools/solutions
.Partner with IT (internal and external partners) and functional business
owners to resolve systems related issues
.Prepare presentations for the team and management highlighting progress
and risks.
.Identify areas of improvement and implement solutions in process, policy,
and Salesforce deliverables

Required Skills/Experience:
.Bachelors' degree
.4+ years of professional Business Analyst experience, or focus in
Salesforce project/programs
.Understanding of Salesforce declarative capabilities.
.Proficient in Microsoft Excel & PowerPoint
.Understanding of systems analysis, including root cause analysis and other
process modeling and systems design methodologies
.Project management skills.
.Excellent written and verbal communication skills
.Ability to multi-task and perform effectively in a fast-paced environment.
.Able to think independently and consider cross-functional and downstream
impacts.

Desired Skills/Experience:
.Advanced Knowledge of Business Systems - Salesforce.com (certification a
plus)
.Knowledge of Healthcare, Call Center and/or Eligibility functionality a
huge plus

Warm Regards,
Jenny Smith l Technical IT Recruiter
Desk No # 609-935-3773 Ext:101 | Email: jenny.sm...@itbtalent.com
Fax 312.582.2699
ITBrainiac Inc.
116 Village Blvd, Suite 200 - Princeton, NJ 08540
www.itbrainiac.com

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