*Hi,*

*Kindly let me know if you are comfortable on below position.*



*Position: Senior Systems Engineer (ServiceNow)*

*Location: Columbus, Georgia(Preferred local)*



*Need Local only or need someone who can do in person interview on client
expense*



*Employment Type*

*GC, citizen, or EAD*

*NO OPT*



*Job Description*



*Minimum Requirements:*

   - Minimum Education:  Bachelor's Degree in Computer Science, Information
   Systems, or related field.
   - Minimum Experience: 5 years of IT work experience in systems
   administration and programming.
   - Required Knowledge, Skills, & Abilities:
   - Knowledge of multiple server operating systems (i.e., Microsoft Active
   Directory, Linux/Unix, etc.).
   - Knowledge of multiple network infrastructure software systems (i.e.,
   Novell eDirectory, Netware, VMWare etc.).
   - Working knowledge of performance monitors and debugger tools.
   - Solid understanding of networking, including the principles of network
   routing and client/server programming.
   - Ability to solve problems independently, quickly, and completely and
   to communicate them clearly to management.
   - Ability to adapt to rapidly changing technology and apply it to
   business needs.
   - Ability to assist with network and application troubleshooting;
   provide technical consulting support.



*Preferred:*

   - Familiarity and competency across technology stack (hardware,
   software, network, applications, etc.)
   - Foundational understanding of IT Service Management principles and
   approaches.
   - Working knowledge of ITSM platform or similar operational tools.
   - ITIL and/or similar technical certification.
   - Working knowledge of ITSM platform (ServiceNow, Service Manager,
   Tivoli Asset Manager, BMC Remedy, CA Service Desk, etc., Manage Engine,
   JIRA, etc.).

*Minimums for Sr. level:*

   - Minimum Education: Bachelor's Degree in Computer Science, Information
   Systems, or related field.
   - Minimum Experience: 7 years of IT work experience in systems
   administration and programming.



*Job Description: Job Summary*:

Analyze, develop, modify, install, test, and maintain, and manage
infrastructure components, systems servers, and associated services.



*Job Duties and Responsibilities:*

   - Administration of Clients’ Information Technology Service Management
   Configuration Management Database/Asset Management repository.
   - Support add/change/delete to Configuration Items/Assets.
   - Maintain reference data model for CMDB & asset tracking.
   - Utilize automated discovery (eDiscovery) and manual means to maintain
   CI/Asset currency.
   - Provide reporting/data extracts from IT Service Management platform?
   Work with users to gather business requirements, perform data analysis,
   code and test middleware routines to ensure successful and seamless
   communication among the various IT systems and application components.
   - Evaluate vendor supplied software packages and make recommendations to
   IT management. Make recommendations regarding optimization of software and
   hardware integration on the existing network infrastructure.
   - Participate in component and data architecture design, software
   product evaluation and buy versus build recommendations.
   - Modify and/or debug vendor-supplied utilities and packages.
   - Modify, install and prepare technical documentation for system
   software applications.
   - Diagnose, isolate and de-bug software problems and perform problem
   resolution.
   - Monitor system capacity and performance, plan and execute disaster
   recovery procedures, and provide Tier 3 technical support.
   - Work on multiple products, activities and projects as a project team
   member, occasionally as a project leader.
   - Maintain an up-to-date knowledge base and understanding of system
   programming, graphical user interface, and control languages.
   - Each team member is expected to be aware of risk within their
   functional area. This includes observing all policies, procedures, laws,
   regulations and risk limits specific to their role. Additionally, they
   should raise and report known or suspected violations to the appropriate
   Company authority in a timely fashion.
   - Perform other related duties as required.





Regards

*Mayank*

978-558-4666 x 103

*may...@teknavigators.com* <may...@teknavigators.com>

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