Hi

Good day…!!

I have urgent requirement for *Networking Admin @ NY*. If interested please
send updated resume along with contact details at siddha...@sysmind.com ,
feel free to contact me on 609-897-9670 Ext. 2152.



*Position : Networking Admin*

*Work Location: Corning, NY*

*Duration: Long Term*



  Job Description: Administrator responsible for resolving escalated
troubleshooting requirements. Responsible for guiding junior administrators
in trouble shooting non-routine and complex troubleshooting requirements.
As a senior member, is responsible for ensuring SLA is met and there are no
complaints from customer. Technically sound, Contributes to KM and practice
building. Prepares the Change management plan and gets sign-off . Conducts
planned regular and random Technical audits. Suggest improvement plans.
Implement and share best practices. Implement automation of regular admin
activities. Capture and report metrics like Devices/FTE , incidents/FTE,
incidents/devices, SA metrics. Perform trend analysis on the data captured.



Required Skill(s)  Technical Support (L3) , Networking Admin (L1) ,
Networking Admin (L2) , Infra Trouble shooting and Operations (L2)
Essential Skill(s)  Networking Admin (L1)



Key skills required for the job are: Networking Admin(Mandatory)As a Lead
Administrator, you should be able to act as a Single point of contact for
the technical tower in front of the customer management. Ensure proper
communication and quick resolution as a crisis manager. Responsible for
Vendor Management and people management. Drives day to day operations and
work plan allocation/management. Conduct periodic reviews with teams.
Weekly and monthly status reports to higher management. Participate in
business meetings with various stake holders. Take corrective actions based
on the customer satisfaction surveys. Drive service improvement programs.
Ensure adherence to quality / security standards defined for the engagement
Perform Trend analysis, identify top few incidents and work with respective
teams/individual to minimize the incidents. Effort estimation/reviews on
need basis for new projects. Minimum work experience:5 - 8 Years



Thanks & Regards*,*

*Siddharth Tiwari*

*Talent Hunter*

Phone: 609-897-9670 x 2152

Email: siddha...@sysmind.com

Fax: 609-228-5522

Address: 38 Washington Road, Princeton Jn, NJ 08550

*[image: cid:image001.gif@01CD1E36.E1381A30]* <http://www.sysmind.com/>

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