Hello Associate,

Greetings of the day !

This is Ateeq, from Diverse Lynx.



Please share resume for *SFDC Veeva Project Manager/Business Analyst*
at *ateeq.reh...@diverselynx.com
<ateeq.reh...@diverselynx.com>*



*Job Description:*



*Role: SFDC Veeva Project Manager/Business Analyst*

*Location: Bridgewater, NJ        *

*Duration: 12 Months, Extendable*

*Hiring: Contract*



*Job Responsibilities:*


·         Single point of contact for Veeva Support who would be working in
conjunction with Offshore leads and offshore support team to provide a more
focused approach for supporting local demands

·         Drive E2E support delivery (Incident Management, Service Request
Management & Change Management) along with high severity communication,
stakeholder reporting and continuous service improvements with hands on
approach as demanded by market with a focus on technical delivery

·         Handle Critical/high severity incidents during NA business
hours.

·         Should be able to conduct investigation and suggest
solution/workaround within the agreed SLAs and perform the resolution
actions independently in Veeva



*Minimum Qualifications:*


·         At least 3 years of work experience in Veeva/SFDC with
certifications (Dev 401 & ADM 201)

·         At least 4 years of IT experience

·         Should be proficient in Veeva Configuration (Profiles, Permission
Sets, Approval Process, MCCP, MSL, CLM, Workflows, VMOC, Reports and
Dashboards), Apex Data Loader and Veeva iRep.

·         Prior experience in CRM and Life Sciences is a must

·         Hands on experience in Incident, Change and Problem Management
processes with prior experience in working in a ITIL framework

·         Good knowledge of Pharma domain and related processes (Call
Detailing, Sampling, MCCP, Meetings, Medical Enquiry, Closed Loop Marketing
etc.)

·         Should have excellent communication and articulation skills so as
to improve customer relationship



*Preferred Qualifications: *


·         Knowledge of Veeva Customization (Apex Triggers, Visual Force)





*Thanks & Regards*

*Ateeq Rehman*

*Diverse Lynx LLC|300 Alexander Park|Suite#200|Princeton, NJ 08540*

*Phone No: 732-452-1006 EXT 215*

*Email: **ateeq.reh...@diverselynx.com* <ateeq.reh...@diverselynx.com>* ||
Hangout: ateeq.staffing*



“Note: Diverse Lynx LLC is an Equal Employment Opportunity employer. All
qualified applicants will receive consideration for employment without
regard to race, religion, color, sex, age, national origin or disability.
All applicants will be evaluated solely on the basis of their ability,
competence, and performance of the essential functions of their positions.
We promote and support a diverse workforce at all levels in the company.
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