Hi,
Below is the requirement with one of our client. If interested, please send me your resumes to ph...@appsfusion.com *Role: Cisco Voice Engineer* *Phoenix, AZContract good thru 12/31/15* *GC / Citizens* Client is seeking an individual with prior experience providing helpdesk support within a Converged Network. In this environment, the person selected will be supporting data and voice services across a wide spectrum of users that includes our client's Contact Centers. Successful candidates will have previous experience supporting network and/or telephony systems for private organizations or Local Exchange Carriers (LEC). Previous experience troubleshooting issues collaboratively with Local Exchange Carriers and/or Inter-Exchange Carriers is highly desired. This position is for a Cisco Network Support Analyst who will be supporting Data, Voice and Contact Center Networks. We are looking for someone with very strong Contact Center (UCCE) skills to provide Incident Management & Problem Resolution to user reported problems. · Very strong IP Networking skills · Experience supporting WAN circuits and working with Local Exchange Carriers (LEC) troubleshooting T1 or similar circuits · Experience supporting VOIP network (Cisco) · Cisco Customer Voice Portal (CVP) or ICM · Cisco CUCM support experience · Experience with ISR Gateways · Installation experience · Application Configuration Support Knowledge · Infrastructure troubleshooting · Cisco Unified Contact Center Enterprise (UCCE) experience · Experience with Multiple instances of UCCE to ICM gateways · Knowledge of adjunct connectivity · CTIOS troubleshooting server side · TCP/IP networking fundamentals · Understand ITIL Principles (Service Management) · Good written & verbal communications skills (English) · Self Directed, Team player, Ability to work with both technical and non-technical people · Ability to work in a collaborative environment including mentoring and assisting others in skill development *Thanks & Regards* *Phani Kumar* *APPS FUSION INC* Office: 510-544-0760 EXT 104 ph...@appsfusion.com <phani.appsfus...@gmail.com> http://appsfusionrequirments.blogspot.in/ www.linkedin.com/pub/phani-kumar/5a/0/671/ Website: http://www.appsfusion.com [image: image001] [image: image002] *“Certified Minority Business Enterprise (MBE) by NMSDC”* Disclaimer: we respect your online privacy. Under Bill 1618 Title III passed by the 105th US Congress this mail cannot be considered Spam as long as we include contact information and a method to be removed from our mailing list. If you do not want to receive emails, please reply in the subject with "REMOVE” along with email address/domain. We will immediate remove and will notify you promptly. Any Inconvenience caused is regretted -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
