*MS Dynamics CRM Lead*
*6+ Months Contract*
*Wichita, KS*



*Please reply to my Official id : **rachel.l...@itbtalent.com
<rachel.l...@itbtalent.com>*


*Technical skills required*
Excellent background on MSCRM 4.0 to 2015, with multiple projects,
especially in a complex multiple system landscape
Deep experience in implementing multiple modules of MSCRM
Understands and is able to articulate best practices related to application
enhancements/customizations, integration with other applications are must.
Is able to bring best of breed design into system landscape decisions
Experience : 10 years plus with 5 years plus on MSCRM application for Lead
Consultant
Integrations with Outlook, SAP, Yammer and other third party components.
Experience on MSCRM with different devices like IPad, mobile and different
browsers is value added.
Awareness of the business and technology industry trends and able to
provide thought leadership based on strong MSCRM product knowledge.

*Behavioral skills required*
Strong communication and inter-personal skills
Ability to manage dynamics wrt working with multiple teams on the same
project simultaneously
Ability to work in a multi-cultural environment
Must have worked in a collaborative onsite-offshore model (as opposed to
“throw-over-the-fence” approach)

*Job Description*
Leads customer discussions with customer SME and stakeholders in order to
provide functional (application, domain, industry) differentiation to the
relationship.
Able to steer discussions towards constructive and least cost solutions on
MSCRM
Able to provide thought leadership with his/her knowledge of MSCRM
application
Understands not just his/her domain area, but carries good understanding of
all cross-linked domains to be able to independently understand
interlinkages, interdependencies and devise solutions that that are cost
and effort optimal
Excellent documentation skills, very good interpersonal skills
Have managed configuration of MSCRM modules, be able to liaison with
customer teams to glean relevant information through discussions and
dialogue
Ability to work with a culturally diverse group, able to adopt different
styles needed
Able to plan work for self and team, and effectively representing them
through planning tools
Is able to leverage his industry experience and his MSCRM skills to engage
with customer’s business leads, able to work with them and lead and guide
the project into effective solutions.
Validate/review complex deployment solutions and framework and creates the
blue print for large deployment solutions in order to meet functional
(Application, domain, industry) challenges in deployment.
Leads customer discussions with customer SME and stakeholders in order to
provide technical differentiation to the relationship.
Understanding of production support process, support metrics and reporting,
SLA driven ticket resolution mechanism

*Typical level of experience *
10+ years, with at least 5 years on MSCRM. Should have been involved in 2-3
full-cycle implementations or/and 3-4 MSCRM complex support engagements

*Education *
Bachelors Of Engineering/Masters of Engineering/MBA/CA/CPWA

Regards,
Rachel Lian  - Staffing Manager
Desk No :201-855-4204
rachel.l...@itbtalent.com
Princeton - New Jersey 08540
www.itbrainiac.com
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