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Please review the requirement and if you find it matching your profile then send me your updated resume ASAP/IMMEDIATE *Job Title: SFDC Technical Lead* *Location: Mountain View, CA* *Duration: 6+ Months * Job Description We have an urgent requirement for SFDC Technical Lead Job Details: * Should have hands on Experience on Implementing SFDC Service Cloud; Should have delivered minimum one project on Service Cloud implementation. * Candidate should be involved in implementing service console, Knowledge Management, Live Agent and CTI integration * Should have Functional experience in Service modules such as Case Management, Entitlement, Solutions, Knowledge management(incl. Article Type, Data Category configuration) * Should have understanding on Salesforce.com Service Cloud an its integrations with CTI * Knowledge of Force.com, Integrations with third party application * Should have experience in Support engagements * Handle tickets based on priority and severity and distribute them to the team * Familiar with SDLC and required deliverables for each phase. * Work as a business partner with client users to evaluate / improve business processes and arrive at mutual, cost effective solutions * Must have exceptional communication skills, able to communicate effectively with both a technical audience and business users. * Ability to understand business problem and respond in business language Regards Ashish Gupta 1351 McCarthy Boulevard, Suit 116, Milpitas, CA, USA, 95035 *Phone* : 408-457-9381 Ext 4103 *Yahoo, Hangouts* : ashish.recruiter12 *Email* : ashish.gu...@idctechnologies.com *URL* : WWW.idctechnologies.com <http://www.idctechnologies.com/> -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.