Hi, Currently, I am recruiting candidates for one of my requirement as mentioned below. If you have a matching profile, please send me the updated resume along with contact details at the earliest.
*Job Title* ITIL/Servicenow *Project Location* Eagan MN *Duration* 10 months /Contract *Skills Required and Job Description:* Provide KCS direction and oversight in an ITIL environment using ServiceNow. Responsible for driving the development of, and managing, all knowledge management systems. Develop and execute application of policies, processes and technologies to ensure that information is systematically produced, organized and made accessible to the people who need it. Key Responsibilities: • Provide leadership for all knowledge management systems, process and policies • Collaborate with key leaders to define knowledge needs • Improve comprehensive, innovative knowledge management structure to ensure the efficient dissemination of information across a broad spectrum of functions and users • Support Ecolab ITIL policies and information technology projects • Provide thought leadership in the design and implementation of key metrics dashboards • Communicate and train global employees to access and utilize knowledge resources • Recommend and manage development projects to improve knowledge management functions in ServiceNow • Support transition from multiple service desks to unified service provided by 3rd party vendor • Develop KCS foundation, processes and measurements Required skills: 0-1 years of work within Knowledge Management/Creation 2-4 years Experience w/ online or training documentation -- You received this message because you are subscribed to the Google Groups "SAP-UK" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-uk+unsubscr...@googlegroups.com. To post to this group, send email to sap-uk@googlegroups.com. Visit this group at http://groups.google.com/group/sap-uk. For more options, visit https://groups.google.com/d/optout.
