*Position Title:* SFDC and Business Analyst *Required Experience:* 9-10 Years *Number of Positions:* 2 *Location:* near Chicago, IL *Start Date:* ASAP *Duration:* 6 months to start (likely extension)
5 day work week on-site client is looking for a Salesforce.com Business Analyst to focus on an implementation of Salesforce.com. The Business Analyst will work with the business users for requirements gathering, documentation, and detailed business process modeling to propose best practices. This person will also be responsible for analyzing and validating Saleforce.com capabilities and limitations against business requirements. This BA will perform a fit-gap analysis and develop solution requirements, collaborate with the functional team on the solution design, and integration of SFDC with SAP. *Main Accountabilities:* - Responsible for requirements gathering, documentation and detailed business process modeling using industry standard analysis techniques such as BPML, data flow modeling and MS visios. - Act as advisory to ensure project business requirements will confirm to SFDC roadmap and ensure product growth and development possibilities. - Collaborate with System Integrator’s Salesforce.com functional team to validate Salesforce.com capabilities, limitations, transform and design new solution requirements into Salesforce.com platform. - Works closely with the System Integrator’s functional team for functional design and ensure process integration from Salesforce.com to SAP ECC. - Provide Salesforce Administrative support including system configuration and system maintenance and use of 3rd party applications (e.g. Miller Heiman) *Specific Responsibilities:* - Identify and understand the business problem and the impact of the proposed solution on the organization’s processes and operations. - Evaluate customer business needs, thus contributing to strategic planning of information systems and technology directions. - Build requirements traceability matrix. - Translate business objectives into system requirements using modeling tools. - Responsible for requirements gathering, documentation and detailed business process modeling using industry standard analysis techniques such as BPML, data flow modeling and MS visios. - Facilitating conversations between stakeholders, subject matter experts (SMEs) in a fast-paced process development project ensuring capture of requirements, priorities and creation/maintenance of business process mapping documents. - Elicit and validate requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. - Liaise with the business users during testing of Salesforce.com functionalities for sales business processes. - Collaborate with System Integrator’s Salesforce.com functional and admin team to validate Satelesforce.com capabilities, transform and design new solution requirements into Salesforce.com platform. - Integration with SAP ECC. Ensure process and functional design integration of Master Data from SAP ECC to Salesforce.com. - Proactively identify areas of improvement and functional gaps in existing systems and Salesforce.com setup. - Configure and customize reports, dashboards in SFDC. Manage dashboards, reports, forms, templates, page layouts, workflows, validation rules. - Perform administrator functions in SFDC such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity and storage management. - Work with end users to provide best practices on Salesforce usage including training, documentation and support as necessary. - Work with business users to troubleshoot and resolve any arising issues in Salesforce.com. - Stay current with Salesforce releases and corresponding documentation and provide new functionalities and solutions as needed and all installed packages releases. *Skills and Knowledge Required:* - 8+ years of Saleforce.com administration experience in a functional configuration capacity. - At least 2 SFDC new implementation Life Cycles. - Strong understanding of SalesForce's capabilities and limitations. Experience working with SFDC “Sales Cloud". - Must be intimately familiar with Salesforce objects and best practices for CRM functionalities including; Account, Contacts, Leads, Opportunity, Products, Campaigns, Dataloader, Salesforce Dashboards, Views, Workflow Rules, Approval Processes, Validation Rules, Record Types, and Page Layouts. - Experienced in Visualforce and APEX. - Demonstrated knowledge of Salesforce.com application database design, and systems implementation. - Experience integrating SFDC with SAP ECC. Excellent technical / functional understanding of Customer and Product Master in SAP ECC. - Knowledge of Salesforce Integration Pattern, both batch and real-time, through multiple integration technologies (third-party API integration tools, xml, json, external objects). - Experience with Salesforce.com custom development preferred. Knowledge of development best practices using Apex, Lightning, Visualforce, SOQL, Java, JavaScript, jQuery, SOAP. - Ability to optimize and refactor Salesforce.com custom applications for Salesforce Lightning. - Strong experience with ETL (Extract, Transform, Load) tools. - Demonstrated ability to organize meetings that result in clear requirements and functional design. - Ability to interact and communicate effectively and clearly with all levels of project team and business users in CRM functional areas, with the ability to keep discussions at the appropriate level of abstraction. - Experience developing functional specifications, test plans and training materials. - Understanding / Working knowledge in current applications landscape (SAP and Non-SAP). - Ability to demonstrate history of positive customer communication and relationship management. - Analytically minded and methodical problem solver. - Excellent customer service, written and oral communication and interpersonal skills. - Good understanding of structured project management techniques. - Salesforce Certifications - Salesforce.com ADM201, Sales Cloud is a strong PLUS. - University degree in Computer Science, Business, Finance, Logistics, or other related discipline. - Experience working within a multi-cultural environment. Fluent in English with other spoken languages a plus. Thanks & Regards *VASU* <http://www.3coresystems.com/> <http://www.successfactors.com/> Email: *v...@3coresystems.com <navin.kand...@3coresystems.com>*| www.3coresystems.com Direct: (630) 748-8800 Ext : 109| Fax: (847) 556-1234 4355 Weaver Parkway, Suite #330, Warrenville, IL 60555 Gtalk: vasunaidu3coresyst...@gmail.com * ……….SAVE PAPER…..SAVE TREES………* Before printing this e-mail make sure it is completely necessary. The environment is everyone's business. -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at https://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
