Hi ,
Please check the position mentioned below It will be appreciated if you can provide me your consultant's* updated resume* at your earliest. Looking forward for your response. Job Title:- *Business Analyst with IVR experience* Location:-* Cleveland, OH* Job Duration:-* 12 months contract* Job Description:- Business Analyst(IVR) Cleveland, OH Immediate 12 Months • Work will be focused on delivery of a new functionality and Enhancements for Retail Banking IVR system • Conduct requirement gathering sessions with Line of Business and 'understand' IVR Requirements. • Document business requirements, functional/non-functional requirements, use cases and call flows. • Define Business Solutions around IVR and Routing Requirements. • Assist with users acceptance testing. • Employs traceability of requirements • Ensures sign-off and baseline of requirements • Anticipates and actively resolves problems and issues with requirements. • Analyzes and communicates impacts to a project’s business case and identifies areas of requirements risks. • Strong and Clear Communication Skills • SDLC - Agile Experience is a plus 1) 5-6 yrs of 'Progressive' Business Analyst Experience 2) Call Center/Routing/IVR experience 3) Strong communication Skills 4) Proficient in requirements gathering documentation 5) SDLC - Waterfall/Agile. Agile experience is a plus 6) Understanding of Nuance VUI documentation Regards Abhishek Raj Email: abhish...@sysmind.com Phone: 609-897-9670 x 4001 Fax: 609-228-5522 Address: 38 Washington Road, Princeton Jn, NJ 08550 *[image: cid:image001.gif@01CD1E36.E1381A30]* <http://www.sysmind.com/> [image: cid:image002.png@01CF4A69.18319D80] [image: cid:image003.png@01CF4A69.18319D80] [image: cid:image004.png@01CF4A69.18319D80] NOTE: Under Bill s.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include the contact information for removal from our mailing list. To be removed from our mailing list please reply with 'remove' in the subject heading and your email address in the body. Include complete address and/or domain/aliases to be removed. If you still get these emails, please call us at the number in the signature. -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-vendor+unsubscr...@googlegroups.com. To post to this group, send email to sap-vendor@googlegroups.com. Visit this group at http://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
