| Duties & Responsibilites : | Local Candidates: In-person interviews in Little Rock
• Meet with customers’ to compile, identify and determine job specifications needed to develop new processes, update and modify or correct existing programs and systems.
• Installation, configuration, troubleshooting and maintenance of PC hardware and desktop software, such as MS Office, Anti-Virus, Adobe, SAP, etc.
• Provide expert level escalation and technical leadership
• Support and maintain all customers software and systems, including servers, workstations and software.
• Provide support for Microsoft operating systems, especially Windows XP, Windows Vista/7/8, and Windows Server 2003, 2008
• User, group, and computer creation and management within a Microsoft Active Directory environment
• Provide support on maintaining and configuring Microsoft Active Directory Group Policies to manage desktop client configuration and settings
• Performs systems maintenance activities through error reports, user modification requests and system problems.
• Provide 24x7x365 on call support
• Microsoft SCCM administration and software deployment
• Learn and Assist in Management of Cloud Computing Environment (i.e. Office 365 and Google Apps for Government)
• Assist users with setting up and operating workplace mobile devices (iPads, iPhones, Windows Tablets)
• Learn and Support MAC Laptops/PCs (on a limited basis)
Required Skills:
-Windows Desktop OS (XP\Windows7)-Required-4 Years
-Active Directory Administration-Required-4 Years
-Desktop\Laptop\Tablet Hardware-Required-4 Years
-CISCO Switches-Required-4 Years
-Group Policy Administration-Highly desired-2 Years
-Remote Access (LogMeIn)-Highly desired-2 Years
-Certifications (MS, Cisco, CompTAI)-Required
|
